š OPPORTUNITY OVERVIEWTsebo Solution is actively recruiting for a Cleaning Manager Cape Region position in Western Cape. This is an excellent opportunity for professionals in the Janitorial / Services sector looking to advance their careers.
šÆ IDEAL CANDIDATE PROFILEWe are seeking talented individuals with the following profileā¢ Experience Level: Not Specified ā¢ Educational Background: Others or equivalent ā¢ Industry Focus: Janitorial / Services ā¢ Location Preference: in Western Cape
š¼ WHY THIS ROLE MATTERSThe Cleaning Manager Cape Region position is an important role within the Janitorial / Services sector, offering meaningful career development and professional growth opportunities.
š CAREER DEVELOPMENT INSIGHTSThis role in Janitorial / Services offers valuable career progression opportunities aligned with your experience level and professional aspirations.
š APPLICATION GUIDANCEWhen applying for this Cleaning Manager Cape Region position, ensure your CV highlights: ā¢ Relevant experience matching the Not Specified requirement ā¢ Educational qualifications in line with Others ā¢ Specific achievements in the Janitorial / Services field ā¢ Any certifications or specialized training
š SOUTH AFRICA JOB MARKET CONTEXTThe Janitorial / Services sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
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Duties & ResponsibilitiesĀ Ā Ā
Manage cleaning teams at a particular site, ensuring performance and attendance standards are consistently met. Build and maintain strong client relationships through excellent service delivery. Manage cleaning materials and stock levels, ensuring timely replenishment. Using a labour management system (e.g.) PRP to plan and schedule labour to meet operational requirements. Address HR matters including discipline, grievances, and performance management. Conduct regular site inspections to ensure compliance with SLAs and quality standards. Support contract retention through consistent service and client satisfaction. Take full responsibility and management of your site. Act with utmost urgency when attending to any client request and do so pro-actively. Best allocate the resources of the contract to achieve maximum cleaning output. Ā Where the SLA stipulates resource requirements, these must be adhered to. Output based contracts must be managed efficiently. Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions. Ensure work schedules/job cards are in place for each position and relevant to site. Ensure consistently high service standards are maintained for all services in scope with regular inspections. Ā Ā Ā Ā Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing. Contract retention through maintaining excellent service standards, identifying, and mitigating the risk of cancellation and building strong client relationships with key client contacts. Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation. Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required. Ensure monthly completion of client specific records in sites where this is required. Ā This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys. Work with HR to allocate staff to sites according to policies and procedure. Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation. Continually identify potential of additional business within existing contracts and one off cleaning opportunities. To implement and manage initiatives and objectives as set out from time to time by our clients and/or Tsebo Management and to support functions such as Quality (Star Grading), Procurement, Training or HR. Cleaning managers are to ensure that our TCS brand is protected and represent it professionally at all times.
Skills and CompetenciesĀ Ā Ā
Strong knowledge of cleaning processes and hygiene standards. Ability to interpret SLAs and conduct site audits. Basic understanding of HR procedures and labour legislation. Proficiency in MS Excel and operational reporting tools. Excellent organisational and time management skills. Strong people skills and knowledge or Industrial relations. Strong on client relationships and strong communication skills. Leadership skills. Attention to detail. Sense of urgency. Problem solving experience. Able to work under pressure. Be flexible and adaptable. Should be able to work independently. Able to work independently and under pressure. Able to work long hours, after hours and some weekends.
QualificationsĀ Ā Ā
Minimum Qualification: Matric / Grade 12. Relevant tertiary (Degree, Certificate or Diploma) in Retail, Operations / Retail Management, or related field. Experience: Proven experience in cleaning operations and staff supervision.
How To Apply
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Click the Apply Now button above.
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Your default email application or application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Positions"
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Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
