Introduction
Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction
Job descriptionJob ObjectivesResponsibilitiesInteract with customers in a professional manner and with strict confidentiality within SOP and agreed timelines Administration of scripts and or any other claiming/capturing related procedure Accurate and complete handling of all profiles worked on Interact with health care professionals where needed Problem solving and follow up of queries
DutiesInteract with customers via telephone or other means regarding medication and Healthcare Services Accurate capturing of scripts received at the Central Pharmacy centre Handling of queries regarding prescriptions Patient Profile management Assist with Chronic authorizations Liaison with all other departments Ad hoc requirements as per operational requirements
KnowledgeProduct knowledge (including OTC) SAPC and relevant legal knowledge Sound knowledge of the chronic authorization process and procedures Customer service orientated Ethical working practice and compliance
SkillsComputer literacy (MS Office) Customer service orientated Team Player Integrity Accuracy and attention to detail Computer literacy (MS Office) Must be bilingual (with English being one of the requirements Must be able to work with patients and be adaptable to assist with various departmental duties Be able to use initiative in order to provide patient satisfaction Effective time management skills Adaptability Positive attitude Be able to work under pressure
CompetenciesEssential
Adhering to Principles and Values Working with People Delivering Results and Meeting Customer Expectations
Minimum requirements
ExperienceMinimum 1 year in the role of Pharmacist Assistant Post Basic
EducationFurther Education and Training Certificate Pharmacist Assistance (Essential)
Apply by: 14 August 2026
How To Apply
-
Make sure you are logged in and your email is verified(Register if you dont have an account).
-
Click the Apply Now button above.
-
Your default email application or application link will open.
-
Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
-
Use a professional subject line such as Application for "Indicate Positions"
-
Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
