Claims Administrator: Warranties Edenvale

📌 OPPORTUNITY OVERVIEW:-Motus Corporation is actively recruiting for a Claims Administrator: Warranties position in Edenvale. This is an excellent opportunity for professionals in the Insurance sector looking to advance their careers.

🎯 IDEAL CANDIDATE PROFILE:-We are seeking talented individuals with the following profile:• Experience Level: Not Specified • Educational Background: Matric or equivalent• Industry Focus: Insurance• Location Preference: in Edenvale

💼 WHY THIS ROLE MATTERS:-The Claims Administrator: Warranties position is an important role within the Insurance sector, offering meaningful career development and professional growth opportunities.

📈 CAREER DEVELOPMENT INSIGHTS:-This role in Insurance offers valuable career progression opportunities aligned with your experience level and professional aspirations.

📋 APPLICATION GUIDANCE:-When applying for this Claims Administrator: Warranties position, ensure your CV highlights:• Relevant experience matching the Not Specified requirement• Educational qualifications in line with Matric• Specific achievements in the Insurance field• Any certifications or specialized training

🌍 SOUTH AFRICA JOB MARKET CONTEXT:-The Insurance sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

Job Title: Claims Administrator: Warranties Company: Motus Corporation

Salary: Market Related

Job Type: Permanent

Sectors: Investment Sales

Reference: 206198

Vacancy Details

Employer: Motus Corporation

Motus Corporation, a prominent player in the automotive sector and part of the JSE listed Motus Group, is seeking a skilled and experienced Claims Administrator. This role is integral to M-Sure, a global leader in specialized financial products for motor vehicles, whose mission is to creatively solve problems and add value to people by ensuring Mobility for Good. The successful candidate will be part of a dynamic Claims Team, reporting directly to the Claims Manager.

Key Purpose

The Claims Administrator plays a pivotal role in achieving organizational goals by validating and finalizing claims within established policy guidelines. They will perform all claim-related functions to ensure the promotion of company objectives and service excellence.

DUTIES/ KEY RESPONSIBILITIES

• Ensure policies and procedures are strictly followed. - Handle claims accurately in accordance with the policy schedule of benefits. - Foster a collaborative and team-oriented work environment. - Capture and record relevant information accurately to facilitate follow-up and client assistance. - Maintain punctuality and adhere to scheduled rosters. - Conduct assessments professionally. - Ensure high-quality customer service and interaction during all engagements. - Keep reference materials and notes on the claim file updated. - Effectively manage and accurately handle assessments. - Respond adeptly to queries from policyholders, dealers, area managers, and financial institutions. - Exhibit strong interpersonal skills and engage positively with colleagues and other departments. - Refer assessments to the call centre manager for approval. - Contribute positively in call centre meetings. - Assist with inquiries from walk-in policyholders visiting our offices.

EXPERIENCE, KNOWLEDGE, SKILLS, AND ATTRIBUTES REQUIRED

• Client-centric approach - Excellent communication skills - Proficiency in MS Office (computer literate) - Ability to work under pressure - Strong negotiation and conflict resolution skills - Good interpersonal skills - Attention to detail and accuracy - Team player with flexibility and adaptability - Problem-solving and lateral thinking - Self-motivated with an ability to perform mathematical calculations - Liaise with selling and repairing dealers via phone and written correspondence - Receive, scrutinize, and authorize repair quotes and claims - Address queries from original equipment manufacturers (OEMs), selling dealers, and policyholders regarding claims and processes - Matric or equivalent qualification - Administrative experience, job card costing, and knowledge of labour rates - Passed FAIS RE5 exam or suitably qualified in line with the date of appointment into the industry - Clear criminal record - Own and live up to the company values - Participate in training initiatives to improve work quality and enhance own skills