š OPPORTUNITY OVERVIEWDigiCert, Inc. is actively recruiting for a Credit and Collections Analyst position in Western Cape. This is an excellent opportunity for professionals in the Finance / Accounting / Audit sector looking to advance their careers.
šÆ IDEAL CANDIDATE PROFILEWe are seeking talented individuals with the following profileā¢ Experience Level: 3 years ā¢ Educational Background: Others or equivalent ā¢ Industry Focus: Finance / Accounting / Audit ā¢ Location Preference: in Western Cape
š¼ WHY THIS ROLE MATTERSFinancial professionals like Credit and Collections Analyst are vital for organizational stability and compliance. This role offers the opportunity to impact business strategy and financial health.
š CAREER DEVELOPMENT INSIGHTSThis role in Finance / Accounting / Audit offers valuable career progression opportunities aligned with your experience level and professional aspirations.
š APPLICATION GUIDANCEWhen applying for this Credit and Collections Analyst position, ensure your CV highlights: ā¢ Relevant experience matching the 3 years requirement ā¢ Educational qualifications in line with Others ā¢ Specific achievements in the Finance / Accounting / Audit field ā¢ Any certifications or specialized training
š SOUTH AFRICA JOB MARKET CONTEXTThe Finance / Accounting / Audit sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
---
Job summaryWe are looking for an experienced and highly motivated Credit and Collections Analyst who will take on the challenges of developing the Company's accounts receivable collection process and implementing best practices. This member of our team will take responsibility for and work to improve the collection effort by working with our customers and other departments to achieve success.
What you will do
Collections - ownership of AR aging: managing collections efficiency metrics to target, acting as a first point of contact to obtain full resolution on customer disputes or billing inquiries. Meet defined department goals and activity metrics. Participates in process improvement projects as assigned. Recommend accounts for suspension after proper collection activities. Communicate the status of designated accounts to the Collections Manager. Cash management: effectively analyzes and resolves open cash (unapplied) amounts promptly. Process and review account adjustments. Reconcile customer disputes as they pertain to payment of outstanding balances due. Monitor and maintain assigned accounts ā customer calls, account adjustments, small balance write off, customer reconciliations, and processing credit memos. Reduce delinquency for assigned accounts. Perform other assigned tasks and duties necessary to support the Collections Department. Enlist the efforts of sales and senior management when necessary to accelerate the collection process. Must communicate and follow up effectively with Sales and Sales Operations departments regarding customer accounts on a timely basis. Establish and maintain effective and cooperative working relationships with customers and sales. Ensures compliance with all company policies. Ad-Hoc projects.
What you will have
Currently pursuing a University degree in Business, Finance, Accounting or a related field (advantageous) Must have experience in an accounting, budgeting or a finance role. 3+ years of experience in B2B customer collections Experience in reviewing company financials and establishing appropriate credit limits to mitigate company risk. NetSuite ERP experience preferred. Excellent account reconciliation skills. Excellent communications skills, both telephone and written. Proficient with MS Excel, MS Word, and/or any other products within the Microsoft Suite. Strong organizational skills. Attention to detail. Ability to work and communicate among multiple teams and functions.
BenefitsCompetitive compensation and comprehensive benefits packageĀ Ā Generous paid time off, including holidays andĀ additionalĀ leave optionsĀ Ā Family-friendly leave policies, including maternity, paternity, and other supportive leave programsĀ Ā Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources Pension, life insurance, and income protection benefits (location dependent)Ā Ā Employee Assistance Program with 24/7 confidential support for employees and their familiesĀ Ā EducationĀ assistanceĀ and professional development opportunitiesĀ Ā Access to LinkedIn Learning and continuous learning resourcesĀ Ā Employee referral bonus program andĀ additionalĀ companyĀ perksĀ and discountsĀ Ā Business travel insurance and global employee support programs
How To Apply
-
Make sure you are logged in and your email is verified(Register if you dont have an account).
-
Click the Apply Now button above.
-
Your default email application or application link will open.
-
Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
-
Use a professional subject line such as Application for "Indicate Positions"
-
Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
