Head: Fraud Risk Management (D5) South Africa

Postbank (SOC) Ltd is actively recruiting for a Head: Fraud Risk Management (D5) position in South Africa. This is an excellent opportunity for professionals in the Finance / Accounting / Audit sector looking to advance their careers.

• Experience Level: 10 - 15 years • Educational Background: Master or equivalent • Industry Focus: Finance / Accounting / Audit • Location Preference: in South Africa

Financial professionals like Head: Fraud Risk Management (D5) are vital for organizational stability and compliance. This role offers the opportunity to impact business strategy and financial health.

Your extensive experience in Finance / Accounting / Audit qualifies you for leadership positions. This role offers the chance to shape industry practices and organizational direction.

When applying for this Head: Fraud Risk Management (D5) position, ensure your CV highlights: • Relevant experience matching the 10 - 15 years requirement • Educational qualifications in line with Master • Specific achievements in the Finance / Accounting / Audit field • Any certifications or specialized training

The Finance / Accounting / Audit sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

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Purpose of the Job

The Head: Fraud is responsible for the strategic leadership, governance and operational oversight of the organisation’s fraud risk management function. Ensure the prevention, detection, analytics, investigation, case management, mitigationvand reporting of fraud, while maintaining compliance with applicable South African legislation and regulatory standardsin safeguarding the organisation, its clients and stakeholders. Strengthen Postbank’s fraud-risk resilience by ensuring effective systems, controls, methodologies and reporting and by driving collaboration with internal and external stakeholders to reduce financial crime exposure. Ensure alignment to legislation, regulatory requirements (FICA, POCA, PRECCA, POPIA) and industry best practice local and international, fraud-risk frameworks while enabling a proactive, intelligence-driven approach to fraud management.

Job Responsibilities

Strategic and Executive Leadership

Define and implement the enterprise fraud management strategy aligned to organisational risk appetite. Provide executive-level advice to senior management and governance committees on fraud risk trends andemerging threats. Establish and monitor fraud risk metrics, KPA’s, KPIs, KRI’s, and reporting frameworks. Ensure data analytics are built into reporting requirements for decision making.

Fraud Risk Management

Drive fraud elimination strategies.

Lead fraud prevention, detection, and monitoring controls across all departments, products, channels, and platforms. Ensure timely identification, reporting and escalation of suspicious or anomalous activity. Drive continuous improvement of fraud controls and detection capabilities. Develop and maintain the fraud strategy policies and operating framework across prevention detection investigation and analytics Ensure alignment to FICA POCA PRECCA PFMA POPIA and corporate governance principles Monitor and review fraud risk appetite statements thresholds and control requirements Establish performance standards KPAs, KPIs and KRIs and quality benchmarks across all fraud functions Drive integration between Fraud, AML, Operational, Risk, Compliance, ICT Security and Legal

Investigations and Enforcement

Provide executive oversight of forensic investigations, including internal fraud, card fraud and complex financial crime. Approve investigation outcomes, recovery actions and referrals to SAPS, FIC or other authorities where required. Support civil recovery and criminal prosecution processes in collaboration with Legal, Risk and Compliance.

Regulatory and Governance Compliance

Ensure compliance with all regulatory requirements and industry best practice standards. Maintain audit readiness and respond to internal audit, regulators and external assurance reviews etc. Ensure maintenance of policies, manual and frameworks and processes/procedures. Ensure disclosures to relevant industry bodies when required.

People & Capability Management

Lead, develop and retain a high-performing fraud risk management and investigations team. Promote a strong ethical culture and zero-tolerance approach to fraud across the organisation.

People Management

Clarify role expectations, priorities and standards for direct reports through regular review of job profiles Lead the performance cycle for direct reports: set goals, conduct regular performance appraisals / reviews and provide timely feedback Coach and mentor direct reports to build capability and encourage professional growth by recognising achievements, supporting individual development plans, identifying skills gaps and coordinating opportunities for training/learning and development Allocate and balance work, set delivery timeframes, and maintain team capacity through leave management Partner with HR on workforce planning; participate in recruitment, selection, onboarding and probation management Promote a favourable, inclusive, respectful team climate that supports well-being, safety and constructive collaboration and engagement Oversee adherence to HR policies and South African Labour Legislation in people practices Address performance, conduct and attendance issues promptly; manage grievances and, when necessary, initiate disciplinary steps in line with procedure Encourage continuous improvement and adopt enabling tools and technology that enhance team effectiveness

Minimum Requirements

Bachelor’s degree in finance, Risk Management, Law, Forensic Studies, or a related field Master’s degree in finance, Forensics, Risk, Law or a related field.

MBA (Master of Business Administration) – risk, fraud, leadership, or strategy focus Masters in Fraud risk management, Finance or Law Postgraduate Diploma in Forensic Accounting or Fraud Examination LLB / Legal Studies – especially for regulatory and compliance oversight Risk Management / Compliance / Financial Crime certifications Professional Certifications (Highly Advantageous): Certified Fraud Examiner (CFE) – Association of Certified Fraud Examiners Certified Forensic Accountant (CFA / SAICA forensic streams) Certified Risk Management Practitioner (CRM Prac) Certified Compliance Practitioner (CPrac) ACAMS – Certified Anti-Money Laundering Specialist ISO 37001 / Anti-Bribery Management Systems Awareness

Legal Requirements

Certified Fraud Examiner (CFE) – Association of Certified Fraud Examiners

10+ years’ experience in fraud risk management, financial crime, forensic investigations, or risk management within a banking or financial services environment. Managed fraud risk across an orgainsation. 10+ years’ experience in fraud risk management or financial crime, with senior management experience in a financial services environment Strong knowledge of South African regulatory environment. Risk, fraud and compliance frameworks knowledge will be advantageous. 

5+ years leading fraud mitigation strategies, operate independently with a preventative and control focused orientation, financial crime, fraud risk governance, and leading an investigations team Setting strategy, budgets, and performance targets Reporting to Exco, Risk Committees, or Board-level forums

Knowledge and understanding (special requirements)

Regulatory & Legal Fitness High-Level Security & Integrity Requirements Advanced Regulatory Knowledge Forensic & Investigative Competence Strategic Fraud Risk & Loss Management Executive & Board-Level Engagement

Skills and Attributes

Independence & Objectivity Availability & Operational Readiness Ethical Leadership & Culture Data & Technology Exposure