Industrial Projects Operations Controller Gauteng

DHL is actively recruiting for a Industrial Projects Operations Controller position in Gauteng. This is an excellent opportunity for professionals in the Logistics sector looking to advance their careers.

• Experience Level: 2 years • Educational Background: Matric or equivalent • Industry Focus: Logistics • Location Preference: in Gauteng

The Industrial Projects Operations Controller position is an important role within the Logistics sector, offering meaningful career development and professional growth opportunities.

This role in Logistics offers valuable career progression opportunities aligned with your experience level and professional aspirations.

When applying for this Industrial Projects Operations Controller position, ensure your CV highlights: • Relevant experience matching the 2 years requirement • Educational qualifications in line with Matric • Specific achievements in the Logistics field • Any certifications or specialized training

The Logistics sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

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Management of project shipments for Industrial Project customers and communications with customers on shipment status. DHL Global Forwarding has an opening Industrial Projects Operations Controller, Johannesburg, South Africa.  Join us in connecting people and improving lives!

In this Industrial Projects Operations Controller position

Accepts all orders estimates as assigned by the Operations Manager Open Files Creates and confirms transport order Performs booking and booking optimization Prepares, controls and distributes all required documents Maintains excellent relationships with suppliers Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance Meeting with service providers when necessary Coordinating export and import of project cargo worldwide via air, sea and road-freight either Containerised or Breakbulk in line with customer SOP Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution. Takes and handles customer inquiries. Ensure effective tracking of cargo and submission of status reports. Ensure handling cost control and file/project profitability. Preparing invoices and updating EDocs Takes and registers all customer complaints. Drives solution of customer complaints and acts as first contact point for customer claims. Collaborates closely with other DGF departments for smooth handling of shipments and continuous updates. Escalates issues, if required. Ensures that every document is in the file before filling and that the file control sheet is completed for every file Assess risks within the logistics chain and obtain authorization if required Attends meetings (adhoc and based on SOP requirements) Quality checking of invoicing Travel to site if required Ensure KPIs are met

Now, here is what we need from you!

Computer Literate – All MS Programs & CW1 and willing to learn additional computer skills Ability to work in a team environment and transfer of knowledge to team members Ability to work within time constraints, make own decisions and advise Client of logistics solutions Punctuality and time management skills are essential elements of this position. Ability to work under extreme pressure with minimal supervision. Ability to communicate effectively on all levels Ability to use initiative and be a self-starter Creativity and problem-solving capabilities Outstanding Customer relationship skills a necessity Must have previous freight experience Experience: Min 2 years related experience Education: Must have Matric Preferable tertiary education including diploma an advantage.