ME Network Manager (National) South Africa

Frogfoot Networks (Pty) Ltd is actively recruiting for a ME Network Manager (National) position in South Africa. This is an excellent opportunity for professionals in the Engineering / Technical sector looking to advance their careers.

• Experience Level: 7 - 10 years • Educational Background: Others or equivalent • Industry Focus: Engineering / Technical • Location Preference: in South Africa

This ME Network Manager (National) role is critical in driving technological innovation and infrastructure development. Technical professionals are essential for South Africa's economic growth and digital transformation.

This role in Engineering / Technical offers valuable career progression opportunities aligned with your experience level and professional aspirations.

When applying for this ME Network Manager (National) position, ensure your CV highlights: • Relevant experience matching the 7 - 10 years requirement • Educational qualifications in line with Others • Specific achievements in the Engineering / Technical field • Any certifications or specialized training

The Engineering / Technical sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

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Frogfoot is seeking a ME Network Manager to join our Engineering team.  

The ME Network Manager is responsible for leading Frogfoot's Metro Ethernet (ME) Network function, ensuring a highly available, scalable, and resilient carrier-grade network that supports the organisation's strategic objectives. This role combines technical leadership with people leadership, driving operational excellence, continuous improvement, network automation, capacity planning, and service reliability. Working closely with Executive Leadership and Engineering Management, you'll ensure the network evolves to meet business growth while maintaining exceptional customer service and operational performance.

What You'll Be Responsible For

Leadership & People Management

Lead, mentor and develop the Metro Ethernet Engineering team. Build a high-performing, collaborative and customer-focused team culture. Ensure the team has the appropriate skills, capacity and succession plans to support business growth. Conduct regular coaching, performance management and development conversations. Foster continuous learning and technical excellence.

Network Operations

Oversee the availability, stability and performance of Frogfoot's Metro Ethernet network. Ensure proactive monitoring and management processes are in place to minimise outages and service interruptions. Provide technical oversight and guidance for network incident management and major fault restoration activities. Ensure customer SLAs are consistently achieved.

Network Strategy & Engineering

Develop and implement network strategies aligned with business objectives. Lead network capacity planning and infrastructure growth. Ensure network upgrades, changes and expansions are correctly designed, reviewed and implemented. Drive network standardisation and best practice across all engineering activities.

Service Delivery & Operational Excellence

Ensure network provisioning and orchestration processes are efficient and scalable. Develop and improve operational processes, policies and technical standards. Ensure monitoring, alerting and reporting tools continuously evolve to support proactive operations. Drive automation initiatives to improve operational efficiency and reduce manual effort.

Governance, Risk & Compliance

Ensure robust change management processes are followed. Develop proactive risk identification and mitigation strategies. Ensure accurate network documentation, standards and technical specifications are maintained. Ensure accurate records and audits of critical technology stock are maintained to support network growth and strategic business objectives. Monitor compliance with operational policies and engineering standards.

Vendor & Stakeholder Management

Build strong relationships with technology vendors and strategic partners. Manage vendor performance and service delivery. Engage with enterprise customers during technical escalations. Work closely with Executive Leadership, Engineering Management, NOC and Service Delivery teams to achieve business objectives.

Reporting & Performance

Develop meaningful operational dashboards and KPI reporting. Analyse network trends and recommend improvement initiatives. Monitor operational costs and productivity against industry benchmarks. Present performance reports and recommendations to senior leadership.

What You’ll Need to Have

Degree or Diploma in Electronic Engineering, Telecommunications, Information Technology or a related field. Management qualification or Leadership Certification will be advantageous. Project Management certification (Prince2, PMBOK or equivalent) is advantageous.

7–10 years' experience within a Fibre, ISP or Telecommunications environment. Extensive experience managing carrier-grade Metro Ethernet networks. Proven leadership experience managing or supervising engineering or operational teams. Strong experience in customer service and operational management. Experience leading technical projects and organisational change.

Technical Knowledge

You'll have extensive knowledge of:

Optical and transmission networking. Packet-switched networks. Metro Ethernet technologies. Network monitoring platforms. Network capacity planning. DevOps principles. Automation and orchestration. Operational risk management. Change management processes. Network support tools. SLA management. Carrier-grade network operations. Business continuity and service resilience.

Skills That Will Help You Succeed

Strong leadership and coaching capability. Strategic thinking and business acumen. Excellent technical decision-making. Outstanding communication and presentation skills. Advanced stakeholder management. Excellent vendor relationship management. Strong analytical and problem-solving skills. Financial and operational management capability. Process optimisation and continuous improvement. Programme and project management. Conflict resolution and negotiation skills. Ability to remain calm under pressure. Strong planning and organisational skills. Excellent reporting and data analysis capability. Ability to simplify complex technical concepts for both technical and non-technical audiences.

Qualities We Value at Frogfoot

At Frogfoot, we look for Leaders who are:

Lead with integrity and accountability. Inspire and develop high-performing teams. Put customers at the centre of every decision. Think strategically while remaining operationally focused. Embrace innovation and continuous improvement. Build strong relationships across teams and with customers. Take ownership and deliver on commitments. Remain adaptable in a fast-changing technology environment. Encourage collaboration and knowledge sharing. Demonstrate resilience and sound judgement under pressure.

How Success Is Measured

Deliver industry-leading network availability and uptime. Meet or exceed customer SLA commitments. Reduce network outages through proactive monitoring and risk management. Improve network performance, scalability and resilience. Deliver network projects on time and within budget. Increase operational efficiency through automation and process optimisation. Maintain accurate operational reporting and KPI dashboards. Develop and retain a highly skilled, engaged engineering team. Achieve productivity and operational cost targets against industry benchmarks. Build trusted relationships with internal stakeholders, customers and vendors. Drive continuous improvement across engineering operations while supporting Frogfoot's long-term strategic objectives.

Closing Date 24 August 2026