Online & Store Sales Co-ordinator : SME Sandton

Core is actively recruiting for a Online & Store Sales Co-ordinator : SME position in Sandton. This is an excellent opportunity for professionals in the Sales / Marketing / Retail / Business / Development sector looking to advance their careers.

• Experience Level: 4 - 5 years • Educational Background: Matric or equivalent • Industry Focus: Sales / Marketing / Retail / Business / Development • Location Preference: in Sandton

Sales and marketing roles like Online & Store Sales Co-ordinator : SME are key revenue drivers. This position offers direct impact on business growth and market expansion.

This role in Sales / Marketing / Retail / Business / Development offers valuable career progression opportunities aligned with your experience level and professional aspirations.

When applying for this Online & Store Sales Co-ordinator : SME position, ensure your CV highlights: • Relevant experience matching the 4 - 5 years requirement • Educational qualifications in line with Matric • Specific achievements in the Sales / Marketing / Retail / Business / Development field • Any certifications or specialized training

The Sales / Marketing / Retail / Business / Development sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

---

Salary: Market Related Job Type: Permanent Sectors: Sales Technology Reference: 204889 Job Type: Permanent Sectors: Sales Technology Reference: 204889 Sectors: Sales Technology Reference: 204889 Reference: 204889

Employer: Core

Drive revenue growth and base activation for iStore Business SME by converting, engaging and retaining SME customers generated through the iStore online business channel, and act as the co-ordination link between the SME business team and iStore retail stores. Action new business account registrations end-to-end, execute targeted campaigns to activate dormant registered accounts, and build lasting relationships with online-originated SME customers by telephone and digital channels. In addition, co-ordinate the delivery of business programmes into nominated stores – distributing weekly programme updates and qualified leads (including Trade Up leads for Mac, iPad and iPhone), supporting stores with business account activations and business queries, tracking store training progress on business programmes, and co-ordinating in-store business sessions and events together with Marketing. Serve as the primary operational contact for the online SME base and the first-line business support contact for stores, ensuring no online-generated lead, registration or store-referred business opportunity goes unconverted.

Minimum qualifications and key competenciesMatricPreferred: relevant tertiary qualification in Business, Sales, Marketing or Information Technology (Diploma or Degree). Proactive and self-motivated Ability to negotiate with Business Owners / C-Level Executives Value Based Selling Skills  Experience required for the role Min 4 years Direct Sales or account management experience in the Technology / ICT / Telecoms Industry. Min 2 years B2B sales experienceMinimum 2 years' inside sales, telesales or desk-based account management experience, ideally within Technology, ICT, Telecoms, e-commerce or retail. Experience in B2B sales, including managing a sales pipeline and achieving revenue targets, is advantageous. Hands-on experience managing a CRM pipeline (Salesforce / Force Manager preferred) with consistent data accuracy, hygiene and reporting. Experience managing high-volume outbound communication (calls and emails) across a large account base. Demonstrated ability to manage business account registration processes and administrative tasks with a high degree of accuracy. Experience co-ordinating programmes, leads or communications across a multi-site retail or branch network is advantageous. Event or activation co-ordination experience (including working with Marketing on invitations and attendance) is advantageous. Strong working knowledge of Excel / Google Sheets for trackers and reporting; familiarity with the Apple product range and iStore retail environment is advantageous. Key Competencies: Customer Focus – Prioritises the SME customer's experience from first contact through to activation and ongoing account support, whether the customer originates online or in store. Passion – Brings energy and enthusiasm to high-volume outbound calling, campaign execution and in-store business events. Innovation – Looks for smarter ways to convert dormant registrations, streamline the registration process and improve how leads and programme updates reach stores. Get Things Done – Highly organised and self-driven; delivers consistently against call, registration, revenue and store co-ordination commitments without close supervision. Teamwork – Works closely with store managers and store teams, the RAM team, Business Finance & Admin Support and Marketing to deliver a seamless customer journey across channels. Embrace Differences – Adapts communication style across a diverse SME customer base and a geographically spread store network. Integrity – Handles customer, store and business account data responsibly and in line with POPIA and internal compliance requirements. Registration & Process Discipline – Maintains meticulous accuracy in registration processing, MDM / Infosec / BUH checks, lead logging and CRM record-keeping; treats administrative compliance as a core performance standard. Outbound Sales Discipline – Manages high call and lead volumes while maintaining service quality and consultative, value-based selling standards. Co-ordination & Follow-through – Plans ahead, tracks multiple stores, leads and events simultaneously, closes the loop on every hand-off and keeps stakeholders informed of status. Communication & Stakeholder Management – Clear and professional communicator across phone, email, written reporting and store briefings; co-ordinates effectively with store teams, RAM, Marketing and internal stakeholders. Customer Relationship Management Ensure regular communication and meetings with existing SMB base & potential SMB customers. Nurturing and growing relationships with SMB customers, acting as a point of contact for any issues or queries, and addressing concerns promptly, fostering trust and loyalty.  Reporting & Analytics Maintain a training tracker for business programmes by store and by staff member (e.g. business account registration, Trade Up, business bundles, ABM / device enrolment, financing). Assist to schedule and co-ordinate business programme training sessions for stores together with the relevant trainer / SME team member. Track completion against the training plan, identify gaps in store coverage and flag them to the Head of SME and store management. Report monthly on training progress and store readiness to execute business programmes.