📌 OPPORTUNITY OVERVIEWCore is actively recruiting for a Sales Support Specialist : SMB position in Sandton. This is an excellent opportunity for professionals in the Sales / Marketing / Retail / Business / Development sector looking to advance their careers.
🎯 IDEAL CANDIDATE PROFILEWe are seeking talented individuals with the following profile• Experience Level: 1 - 2 years • Educational Background: Matric or equivalent • Industry Focus: Sales / Marketing / Retail / Business / Development • Location Preference: in Sandton
💼 WHY THIS ROLE MATTERSSales and marketing roles like Sales Support Specialist : SMB are key revenue drivers. This position offers direct impact on business growth and market expansion.
📈 CAREER DEVELOPMENT INSIGHTSThis role in Sales / Marketing / Retail / Business / Development offers valuable career progression opportunities aligned with your experience level and professional aspirations.
📋 APPLICATION GUIDANCEWhen applying for this Sales Support Specialist : SMB position, ensure your CV highlights: • Relevant experience matching the 1 - 2 years requirement • Educational qualifications in line with Matric • Specific achievements in the Sales / Marketing / Retail / Business / Development field • Any certifications or specialized training
🌍 SOUTH AFRICA JOB MARKET CONTEXTThe Sales / Marketing / Retail / Business / Development sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
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Salary: Market Related Job Type: Permanent Sectors: Sales Technology Reference: 204896 Job Type: Permanent Sectors: Sales Technology Reference: 204896 Sectors: Sales Technology Reference: 204896 Reference: 204896
Vacancy DetailsEmployer: Core
To provide comprehensive sales and order support to the SME Regional Account Managers (RAMs), ensuring accurate processing of orders, quotations and billing while managing customer queries, CRM data and lead administration efficiently. This role exists to create capacity for the RAM team by absorbing day-to-day administrative and sales support tasks, allowing RAMs to focus on client relationships and revenue growth. It incorporates the order-processing and administrative responsibilities previously carried by the Business Admin Support function, together with dedicated sales support duties requested by the RAM team, and drives overall reliability, accuracy and customer trust across the SME sales operation.
Minimum qualifications and key competenciesMatricProficient in Microsoft Office Suite — particularly Excel and OutlookProactive and self-motivated Working knowledge of Salesforce CRM and online quoting/invoicing platforms (e.g. Force Manager, Magento) advantageous
Experience required for the role1–2 years’ experience in an administrative, sales support, or operations coordination roleExperience processing orders, quotations or invoices with a strong focus on accuracy and attention to detailExperience working within a CRM system (Salesforce or similar) for lead management, allocation and reportingExperience handling customer queries or complaints and resolving issues within set timeframesExperience compiling and submitting regular reports (weekly or monthly) to a line manager or teamExposure to reseller, business account, or B2B sales support environments is advantageousKey Competencies: Customer Focus — Treats every RAM and customer request as a priority; resolves queries, quotations and orders promptly and professionally to protect customer trust and RAM productivity. Passion — Takes pride in the accuracy and turnaround of quotes, orders and CRM data; genuinely committed to the success of the SME sales team and the broader iStore business. Innovation — Actively looks for ways to streamline quoting, CRM and administrative processes; open to learning new systems and suggesting practical improvements. Get Things Done — Reliable and deadline-driven; manages a high volume of competing requests from multiple RAMs without dropping tasks or missing deadlines. Teamwork — Works closely with RAMs, finance, warehouse and support teams; provides seamless cover during RAM leave or absence and supports colleagues where needed. Embrace Differences — Communicates professionally and respectfully with all internal and external stakeholders regardless of background or seniority. Integrity — Handles customer data, quotations, orders and financial records accurately, honestly and in full compliance with internal policy. Attention to Detail — Maintains a near-zero error rate across quotations, orders, invoices and CRM records; catches discrepancies before they become customer-facing problems. Multitasking & Prioritisation — Manages simultaneous requests from multiple RAMs and customers, prioritising urgent items without losing track of routine administration. Communication & Escalation — Communicates clearly and professionally in writing and verbally; escalates issues to the relevant RAM or line manager proactively and within required timeframes. Reporting & Analytics Submit weekly reports on time with all key updates included — order volumes, accuracy, backlogs and SLA compliance. Gather and provide accurate information as needed for the AM (Account Manager) report. Support finance and rental tracking reporting as required by the line manager.
How To Apply
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Note: Only shortlisted candidates are contacted.
