Signal Management Technician - Polokwane Polokwane

Fidelity Services Group is actively recruiting for a Signal Management Technician - Polokwane position in Polokwane. This is an excellent opportunity for professionals in the Security / Intelligence sector looking to advance their careers.

• Experience Level: 3 - 5 years • Educational Background: Others or equivalent • Industry Focus: Security / Intelligence • Location Preference: in Polokwane

The Signal Management Technician - Polokwane position is an important role within the Security / Intelligence sector, offering meaningful career development and professional growth opportunities.

This role in Security / Intelligence offers valuable career progression opportunities aligned with your experience level and professional aspirations.

When applying for this Signal Management Technician - Polokwane position, ensure your CV highlights: • Relevant experience matching the 3 - 5 years requirement • Educational qualifications in line with Others • Specific achievements in the Security / Intelligence field • Any certifications or specialized training

The Security / Intelligence sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

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Salary: Market Related Job Type: Permanent Sectors: General Security Reference: 203643 Job Type: Permanent Sectors: General Security Reference: 203643 Sectors: General Security Reference: 203643 Reference: 203643

Employer: Fidelity Services Group

Overall purpose of the job: To visit some of the most problematic alarm systems the industry has to offer and utilise your skills and expertise in order to provide the customer with the best possible solution, for their given circumstances. Minimum qualifications and experience:PSIRA registrationValid Driver’s LicenceMinimum 3 to 5 years Technical experienceFault finding capabilities with experience including, but not limited to, IDS and DSC alarm panels. Matrix from a Technical High School preferred. Tertiary qualification in electronics / electronic engineering preferred. Duties & Responsibilities:Customer EngagementConsult with the customer in order to understand his/her requirements pertaining to the performance and protection offered by the alarm system. Review how the existing system fulfils these requirements and what the current shortcomings are. Identify the root causes of false alarm activations. Present a solution to the customer in order to:Meet the business objectives to reduce false alarm rates. Meet the customer requirements pertaining to the performance and protection offered by the alarm system. Agree the solutions and next steps with the customer. Provide advice and guidance to the customer on how new technologies and/or equipment might enhance or improve their existing solution/s. AdministrationEnsure all relevant documentation is completed accurately, neatly and in full. Uphold customer satisfaction through diligent attendance to scheduled customer appointments. – Never be late. Present customers with detailed written quotations, outlining not only what needs to be done, but also why it important. Accurate stock and inventory management. Solutions ImplementationImplement the specified solution as agreed with the customer on quotation acceptance. Ensure that service standards are upheld:Check battery on every siteTest signals on every callProper fault findingNeat and straight wiringCorrect programmingCorrect placement of equipmentNo over or under chargingOwn the customer up until the false alarm situation has been resolved. GeneralHandling of classified informationCompletion of Case Studies to serve as training material for up & coming technicians. Teach, coach and mentor wireman and assistant technicians from time to time. Teach, coach and mentor overactive coordinators to provide more detailed information upfront leading into a technical visit. Attributes:Results OrientedCustomer FocusFunctional Technical CapabilitiesStrong communication skills, both written & verbal. Builds Integrity and TrustAble to Inspire and Influence.