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Fidelity Services Group is actively recruiting for a Contract Manager β Security Systems & Infrastructure position in Gauteng. This is an excellent opportunity for professionals in the Security / Intelligence sector looking to advance their careers.
β’ Experience Level: 5 - 10 years β’ Educational Background: Others or equivalent β’ Industry Focus: Security / Intelligence β’ Location Preference: in Gauteng
The Contract Manager β Security Systems & Infrastructure position is an important role within the Security / Intelligence sector, offering meaningful career development and professional growth opportunities.
With 5-10 years in Security / Intelligence, you're positioned for senior roles. This opportunity allows you to mentor others and drive strategic initiatives.
When applying for this Contract Manager β Security Systems & Infrastructure position, ensure your CV highlights: β’ Relevant experience matching the 5 - 10 years requirement β’ Educational qualifications in line with Others β’ Specific achievements in the Security / Intelligence field β’ Any certifications or specialized training
The Security / Intelligence sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
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The Contract Manager is responsible for the full lifecycle management, performance, and compliance of security system maintenance and installation contracts across all sites. This includes CCTV, alarm systems, electric fencing, and integrated security platforms, ensuring operational excellence, regulatory compliance, and alignment with company HSEC standards and mine procedures.
Contract & Compliance Management
Ensure full compliance with all HSEC requirements, mine standards, and operational procedures. Enforce adherence to OEM specifications, SAIDSA standards, SANS requirements, and contractual KPIs. Manage supplier obligations relating to service delivery, safety, and system integrity. Ensure all licenses, warranties, and software agreements remain valid and up to date.
Maintenance & Operations Oversight
Oversee daily maintenance of all security systems, including: Alarm systems CCTV infrastructure Electric fencing Integrated security platforms Ensure execution of an approved maintenance plan (minimum 9-hour daily coverage, flexible shifts). Monitor system uptime, performance, and fault resolution in line with contractual KPIs. Ensure immediate corrective action for high-risk system failures.
Asset & Infrastructure Management
Vehicles, tools, and equipment Spare parts and stock (as per BOQ) PPE and safety compliance items Oversee replacement and repair of defective equipment within 24 hours of PO approval. Validate that all replacement components meet or exceed existing system specifications.
System Integration & Technology Management
Alarm systems CCTV systems Electric fencing Video Management Systems (Milestone, HikCentral) Alarm monitoring platforms and CiiMS Ensure proper configuration of TCP/IP-based security networks. Oversee VLAN/VPN segmentation and network security protocols. Ensure firewall protection and controlled access to security systems.
Network & System Performance Management
Monitor LAN/WAN performance and availability. Escalate and resolve network performance issues. Maintain secure cloud backups of system databases. Ensure regular firmware and software updates following testing protocols.
Installation & Project Coordination
Approve and monitor timelines for new installations and system enhancements. Ensure installations comply with OEM, SANS, and SAIDSA standards. Oversee system expansion, upgrades, and commissioning processes. Validate documentation including network diagrams, layouts, and installation plans.
Quality Assurance & Reporting
Conduct monthly site inspections with Site Managers. Ensure systems operate at optimal performance levels.
Monthly maintenance reports Quality inspection reports Performance against maintenance plans Provide recommendations for system improvements and upgrades.
Alarm System Management
Alarm panel inspections and repairs Signal transmission reliability Battery, transmitter, and sensor functionality Ensure alarm systems comply with communication, enclosure, and anti-tamper requirements. Manage panic systems, antennas, repeaters, and base stations.
CCTV System Management
60-day recording retention Daily system communication with control room Remote system accessibility
Camera alignment and maintenance Network stability and cable integrity Monitoring software performance Ensure uninterrupted communication between sites and control room.
Security Network & Cybersecurity
Secure system access controls Firewall implementation Restricted access to authorized users only Manage integration with enterprise platforms such as CiiMS. Maintain secure architecture using VLANs/VPNs.
Incident Management & Continuous Improvement
Incident handling Escalation processes Close-out reporting Implement blank screen monitoring methodology where applicable. Drive continuous improvement initiatives in system performance and security. People & Team Management Ensure availability of qualified technical teams and relievers.
Working at heights Ladder work Electrical and network installations Oversee technician performance and workmanship quality.
Minimum Requirements
Degree/Diploma in Electrical Engineering, Security Management, IT, or related field.
5β10 yearsβ experience in: Security systems management (CCTV, alarms, electric fencing) Contract or vendor management Mining or industrial environments (preferred)
Video Management Systems (Milestone, HikCentral) Alarm and electrified fencing systems Network infrastructure (TCP/IP, VLANs, VPNs)
OEM lifecycle support and system warranties SAIDSA and SANS standards Integrated security platforms (CiiMS)
Contract and vendor management Technical troubleshooting and systems integration Project management and planning Risk assessment and compliance management Strong reporting and communication skills Performance Indicators (KPIs) System uptime and reliability Compliance with maintenance plans Response and repair turnaround times Quality of installations and workmanship Audit and inspection outcomes
Work Environment
Multi-site operations (including mines) Flexible working hours (day and afternoon shifts) Field-based with site visits and inspections
Deadline:28th August,2026
Note: Only shortlisted candidates are contacted.
Monthly based
Worldwide
Gauteng
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