Salary: Market Related Job Type: Permanent Sectors: Admin Insurance Finance Reference: SW006351/AM Job Type: Permanent Sectors: Admin Insurance Finance Reference: SW006351/AM Sectors: Admin Insurance Finance Reference: SW006351/AM Reference: SW006351/AM
Vacancy DetailsEmployer: Helderberg Personnel cc
Somerset West - Financial Services Provider is seeing to employ a Wealth Management Administrator. The ideal candidate will provide comprehensive administrative support related to client investments, financial products, risk policies, medical aid & GAP-cover while ensuring that all client records, transactions, and documentation comply with applicable regulatory requirements, including Financial Intelligence Centre Act (FICA) and Financial Advisory and Intermediary Services (FAIS) legislation. The role ensures efficient processing of investment instructions and maintains accurate client records to support high-quality client service.
Key Responsibilities Administration (Investments, Long-term risk policies, Medical aid & GAP-cover)Process instructions including: New business applicationsAdvisor appointments on existing investments and policiesInvestment additional contributionsInvestment withdrawalsInvestment switches and transfersPrepare and submit documentation to product providersTrack and follow up on outstanding transactions with asset managers, investment platforms, insurance providers, medical aid and GAP-cover providersMaintain accurate records of all client transactionsClient Administration Open and maintain client files and recordsUpdate client personal details and financial information on the CRM systemPrepare client documentation packs for financial advisorsAssist with the preparation of review packs and client reportsSchedule and coordinate client meetings where requiredRespond to client administrative queries in a professional and timely mannerRegulatory Compliance (FICA & FAIS) Ensure all client records meet FICA identification and verification requirementsObtain and maintain up-to-date FICA documentation (ID, proof of address, etc.)Verify client information and perform necessary due diligence checksEnsure that all documentation required under FAIS regulations is complete and filed correctlyDocumentation and Record Management Maintain organised electronic and/or physical client filing systemsEnsure secure storage of confidential client informationUpdate and maintain compliance registers and documentation logsAssist with document retrieval during compliance auditsOperational Support Support financial advisors with administrative preparation for client engagementsAssist with preparation of client proposals and documentation packsLiaise with product providers and investment platforms regarding administrative issuesSupport internal operational processes to improve efficiencyKey skills and competencies Strong administrative and organisational skillsHigh attention to detail and accuracyUnderstanding of financial products, long-term risk benefits, medical aid, GAP-cover and investment administration processesKnowledge of FICA and FAIS regulatory requirementsAbility to work independently and manage multiple tasksStrong communication and client service skillsAbility to handle confidential information with discretionGood problem-solving and follow-up abilityQualifications and Experience Matric / Grade 122–4 years administrative experience in financial services, investments, or wealth managementAdvantageous Certificate or diploma in Finance, Business Administration, or Wealth ManagementExperience working with investment platforms or financial planning softwareUnderstanding of FICA and FAIS compliance processes
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