📌 OPPORTUNITY OVERVIEWDiscovery Limited is actively recruiting for a Administrator position in Gauteng. This is an excellent opportunity for professionals in the Administration / Secretarial sector looking to advance their careers.
🎯 IDEAL CANDIDATE PROFILEWe are seeking talented individuals with the following profile• Experience Level: 2 - 3 years • Educational Background: Matric or equivalent • Industry Focus: Administration / Secretarial • Location Preference: in Gauteng
💼 WHY THIS ROLE MATTERSThe Administrator position is an important role within the Administration / Secretarial sector, offering meaningful career development and professional growth opportunities.
📈 CAREER DEVELOPMENT INSIGHTSAt the 2-3 year mark in Administration / Secretarial, you can leverage your foundational knowledge to take on more complex responsibilities and leadership opportunities.
📋 APPLICATION GUIDANCEWhen applying for this Administrator position, ensure your CV highlights: • Relevant experience matching the 2 - 3 years requirement • Educational qualifications in line with Matric • Specific achievements in the Administration / Secretarial field • Any certifications or specialized training
🌍 SOUTH AFRICA JOB MARKET CONTEXTThe Administration / Secretarial sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
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Key Purpose
The main purpose of this role is the administration of all Discovery Invest products, including but not limited to payments and handling telephonic queries from policyholders, financial advisors and franchises.
ResponsibilitiesAdministration of all Discovery Invest products Handle telephonic queries and escalations from policyholders, financial advisors, and franchises with professionalism and empathy Handle and resolve all email queries and escalations from policyholders, financial advisors, and franchises with professionalism and empathy Maintain a low error rate with a continuous improvement mindset and a goal of zero errors. Liaise with clients and franchises to obtain outstanding documentation and resolve issues efficiently. Foster strong relationships with financial advisors, internal teams, and external stakeholders to enhance collaboration and service delivery. Monitor and report on workload statistics to ensure daily targets are met (TWT – Today’s work Today). Ensure all activities align with standard operating procedures and business rules. Escalation handling and Complex issue Resolutions Assist with testing and implementation of system updates and enhancements.
Education and Experience
Matric University degree (advantageous) 2-3 Investment and client service experience advantageous
Preferred skills
Proactive Problem Solving Passionate about client experience and service delivery
How To Apply
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Make sure you are logged in and your email is verified(Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Positions"
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Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
