📌 OPPORTUNITY OVERVIEW:-Dis-Chem Pharmacies Limited is actively recruiting for a Clinic Receptionist - Somerset Mall position in Cape Town. This is an excellent opportunity for professionals in the General sector looking to advance their careers.
🎯 IDEAL CANDIDATE PROFILE:-We are seeking talented individuals with the following profile:• Experience Level: Not Specified • Educational Background: Matric or equivalent• Industry Focus: General• Location Preference: in Cape Town
💼 WHY THIS ROLE MATTERS:-The Clinic Receptionist - Somerset Mall position is an important role within the General sector, offering meaningful career development and professional growth opportunities.
📈 CAREER DEVELOPMENT INSIGHTS:-This role in General offers valuable career progression opportunities aligned with your experience level and professional aspirations.
📋 APPLICATION GUIDANCE:-When applying for this Clinic Receptionist - Somerset Mall position, ensure your CV highlights:• Relevant experience matching the Not Specified requirement• Educational qualifications in line with Matric• Specific achievements in the General field• Any certifications or specialized training
🌍 SOUTH AFRICA JOB MARKET CONTEXT:-The General sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
Job Title: Clinic Receptionist Position - Somerset Mall Employer: Dis-Chem Pharmacies Limited
Job Type: Permanent Position Sector: General Retail Reference: 205886
Job Details Employer: Dis-Chem Pharmacies Limited Location: Somerset Mall, Somerset West
Job Purpose The Clinic Receptionist will be responsible for handling both phone and in-person patient interactions. The primary duties include scheduling and coordinating appointments, managing patient documentation, and ensuring the smooth operation of the clinic.
Essential Requirements - Grade 12 (Matric) qualification - Proficiency in handling multiple tasks under pressure - Ability to follow instructions, both oral and written - Excellent communication skills, with a focus on professionalism and empathy - Strong organizational skills with the ability to prioritize tasks effectively
Core Duties and Responsibilities - Registering patients according to established standards and maintaining accurate records - Assisting patients with necessary medical forms, including insurance documents - Overseeing and maintaining clinical equipment, stationery, and medication supplies - Providing patients with information about clinic procedures and managing their records - Opening new patient files in accordance with standard procedures - Ensuring the correctness of patient information and processing medical aid payments - Moving patients through appointments as scheduled - Obtaining medical reports when necessary - Keeping the reception area clean and secure, safeguarding patient privacy and confidentiality - Answering incoming calls within a reasonable time frame, adhering to Dis-Chem standards - Utilizing proper telephone etiquette when communicating with patients - Documenting caller details on the third call attempt and forwarding the information to the relevant staff - Taking accurate messages from callers and confirming the message with the caller - Promptly transferring messages or calls to the appropriate recipient - Assisting walk-in guests in connecting with staff for meetings or deliveries - Offering customers area codes, work telephone numbers, and other pertinent information upon request - Providing relevant feedback to customers and callers within a timely manner - Offering support to patients during emergencies and addressing any feedback requests - Ensuring the wellbeing and safety of patients throughout their clinic visits
Additional Information - This role is open to South African citizens - The position requires a dedicated workstation, primarily involving desk work - A valid driver's license and/or own reliable transport is advantageous - The remuneration is market-related, including medical aid and provident fund contributions - Dis-Chem is committed to providing an equal opportunity for all applicants and considers applicants with disabilities - Dis-Chem Pharmacies Limited adheres to its approved Employment Equity Plan and Targets as part of its Employment Equity & Transformation Strategy
APPLICATION INFORMATION
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