Dealer KwaZulu-Natal

Sun International is actively recruiting for a Dealer position in KwaZulu-Natal. This is an excellent opportunity for professionals in the Hospitality / Hotel / Restaurant sector looking to advance their careers.

• Experience Level: 2 years • Educational Background: Others or equivalent • Industry Focus: Hospitality / Hotel / Restaurant • Location Preference: in KwaZulu-Natal

The Dealer position is an important role within the Hospitality / Hotel / Restaurant sector, offering meaningful career development and professional growth opportunities.

This role in Hospitality / Hotel / Restaurant offers valuable career progression opportunities aligned with your experience level and professional aspirations.

When applying for this Dealer position, ensure your CV highlights: • Relevant experience matching the 2 years requirement • Educational qualifications in line with Others • Specific achievements in the Hospitality / Hotel / Restaurant field • Any certifications or specialized training

The Hospitality / Hotel / Restaurant sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

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Responsible to be the frontline customer service point in facilitating the play of casino tables games whilst providing exceptional service on the floor in accordance with company standards and gaming regulations

Guest service targets are achieved Check gaming area, table and float and ensure ready for play Checks operating equipment prior to start of shift including shuffling machines; cards; chips; etc. to ensure all is functioning and ready for play Check cleanliness of own section or station Communicate and follow-up on the correction of any equipment faults or defects Being able to deal Blackjack and Roulette is required a third game being Poker or Baccarat would be preferred. Handle all player transaction requirements with regards placing of bets and paying out including cash and chip transactions Provides audible and precise game commentary Monitor and report on guest play and action (when required) on the Casino system Keeps Inspector informed of information relevant to the games and escalate any suspicious betting patterns or underage gambling Opening and closing of tables Game hand over – Dealer to Dealer and /or Inspector Conduct cash-ups and reconcile float at the end of shift Substantiate and report on any float variances Secure and transport float as required Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and ensuring respect at all times Interact with guests and provide professional service standards and relevant solutions Identifies customers and understand their preferences Educate customers on business unit facilities, products, and current promotions Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary

Minimum requirements (Education and Experience)

Grade 12 or equivalent national qualification in gaming operations 2 years’ experience in gaming industry as a tables dealer Demonstrated competence in dealing Blackjack and Roulette  Computer literate Numerical Skills Gaming Licens

Skills and competencies

Ability to work shifts that meet operational requirements Work in a smoking environment Physical mobility to move around as per job requirements Full visual acuity (ability to discern colours) Manual Dexterity – ability to handle chips and cards with both hands Emotional resilience Honesty in the handling of cash Presentable Accountability Transparency Responsive to customer feedback Collaborate and Team player Clear Communicator Deep customer and market understanding Demonstrate end to end ownership for resolving customer problems