F&B Admin Assistant Western Cape

Sun International is actively recruiting for a F&B Admin Assistant position in Western Cape. This is an excellent opportunity for professionals in the Administration / Secretarial sector looking to advance their careers.

• Experience Level: 1 - 2 years • Educational Background: Matric or equivalent • Industry Focus: Administration / Secretarial • Location Preference: in Western Cape

The F&B Admin Assistant position is an important role within the Administration / Secretarial sector, offering meaningful career development and professional growth opportunities.

This role in Administration / Secretarial offers valuable career progression opportunities aligned with your experience level and professional aspirations.

When applying for this F&B Admin Assistant position, ensure your CV highlights: • Relevant experience matching the 1 - 2 years requirement • Educational qualifications in line with Matric • Specific achievements in the Administration / Secretarial field • Any certifications or specialized training

The Administration / Secretarial sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

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Main Purpose of the Job

The F&B Admin Assistant is responsible for the timely and effective handling of F&B orders, invoicing and related queries. This will include the sorting, recording, checking, and co-ordination of orders and the processing of related invoices to be processed for the F&B department and outlets, efficiently and accurately, in line with Company policy and regulations. The role will also be required to perform general office support in the F&B offices including responding to incoming calls and emails, restaurant reservations received by the department; distribution of documentation to staff across the department as required, and other general admin support such as copying, scanning, and similar activities.

Minimum requirements (Education and Experience)

Grade 12 

Minimum job related experience

Previous experience in a administrator role is preferred  Experience working with IFS is essential Work conditions and special requirements  Ability to work shifts that meet operational requirements Physically able to move operating equipment  Have an open attitude to perform similar functions in alternative outlets due to operational requirements

Duties and responsibilities include

Receive and record orders and invoices from outlets across F&B outlets on the complex and check authorised documents to ensure that invoicing and company details are complete and correct, against information recorded in IFS Where price variances exist these need to be submitted for authorisation and sent with the invoice, and copies sent to suppliers Investigate, resolve and close out all stock and non-stock queries on invoices each day, including queries from SSC (AP Team), suppliers, internal operators, and rejection queries Track the resolution of queries in a prompt and professional manner and liaise with various stakeholders to resolve, escalating any unresolved queries to finance or management as required Action that checked invoices are processed on a daily basis File all invoices on a daily/monthly basis under the relevant supplier Develop and maintain sound working relationships with relevant departments Interact with clients and provide professional service standards and solutions Provide administrative support to the F&B office (including data capturing, tracking of departmental documentation, providing information relating to the F&B department and processes, and similar tasks) Answer, screen and forward incoming calls, taking messages and reservations where necessary Log calls relating to maintenance issues identified in F&B outlets and venues Keep inventory of office stationery and place orders as instructed Maintain office spreadsheets and documentation Keep up to date with changes relating to F&B products, outlets and requirements Handle any complaints, requests and/ or suggestions to resolution, escalating to management if necessary

Core behavioural competencies 

Collecting information (sourcing, checking, documenting) Organising & Coordinating Resources  Assuring Quality Dealing with customers Following procedures Managing deadlines  Responding with urgency  Connecting and relating (including handling of conflict situations) 

Written and verbal communication skills Proficient computer literacy (MS Office, IFS) Basic invoicing processes  Data capture Telephone skills  Time management  Multitasking  Clerical administration