📌 OPPORTUNITY OVERVIEWEmpact Group is actively recruiting for a General Manager position in KwaZulu-Natal. This is an excellent opportunity for professionals in the Management / General sector looking to advance their careers.
🎯 IDEAL CANDIDATE PROFILEWe are seeking talented individuals with the following profile• Experience Level: Not Specified • Educational Background: Others or equivalent • Industry Focus: Management / General • Location Preference: in KwaZulu-Natal
💼 WHY THIS ROLE MATTERSThe General Manager position is an important role within the Management / General sector, offering meaningful career development and professional growth opportunities.
📈 CAREER DEVELOPMENT INSIGHTSThis role in Management / General offers valuable career progression opportunities aligned with your experience level and professional aspirations.
📋 APPLICATION GUIDANCEWhen applying for this General Manager position, ensure your CV highlights: • Relevant experience matching the Not Specified requirement • Educational qualifications in line with Others • Specific achievements in the Management / General field • Any certifications or specialized training
🌍 SOUTH AFRICA JOB MARKET CONTEXTThe Management / General sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
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Job DescriptionWe are seeking to employ a General Manager for the KZN and Eastern Regions. The incumbent will be responsible for leading and managing the profitability and growth of the Supercare Services business for the allocated region. They will be responsible for service delivery and growth across all clients, within the region, through the management of Sales and Operations and the acquisition of new business, growth and retention of current contracts related to Cleaning, Hygiene and Pest Control services.
Key ResponsibilitiesContribute towards the development of the Divisional Strategy for Supercare Services in collaboration with the Managing Director. Develop the Operational Business Plan to execute on the Divisional Strategy to maximise revenue growth opportunities within the portfolio / sector or geographic region. Research and keep abreast of market and industry trends, both locally and globally, to develop and customise the current client base and identify growth opportunities to integrate into the region. Manage risks for the region through the identification of risks and development of risk mitigation plans for approval by the Managing Director. Produce monthly and quarterly reports on the performance of the geographic region. Participate in business reviews to provide feedback / communication on regional business operations to the management team. Manage and support a diverse team of Regional Managers within the specified region / portfolio to ensure all operational requirements are met. Provide leadership to the management team to ensure that all operational issues are resolved. Monitor business direction to increase profitability and sustainability. Implement new business strategies and manage project roll outs. Oversee sales in order to achieve revenue growth for the region by monitoring sales force activities and analysing sales data and leading consultations with key internal stakeholders. Monitor adherence to contractual obligations with clients and suppliers (e.g. scope creep, services are delivered within time frame, delivery is on time and with the right quality), within the region, as per Service Level Agreements. Build and implement cost saving models. Directly plan above unit labour and oversee the planning of the in-unit labour force in relation to budget, in consultation with key internal stakeholders i.e. operations and shared services. Efficiently utilise all resources to create business intelligence and mitigate risk to maintain profitability for the region. Monitor compliance with all shared services specialization e.g. Occupational Health and Safety.
Preferred Qualifications
A bachelor’s degree in business administration, Operations Management, or a related field Relevant Post Graduate qualification (NQF Level 8) would be advantageous Sound knowledge of applicable labour law and industry specific legislation Sound knowledge of project management principles Sound knowledge of risk management and business management principles Sound knowledge of financial principles Sound knowledge of Health and Safety policies and processes Sound knowledge of contract management Sound knowledge of data analytical methodologies Knowledge of artificial intelligence
Closing Date 20 August 2026
How To Apply
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Note: Only shortlisted candidates are contacted.
