š OPPORTUNITY OVERVIEWSun International is actively recruiting for a Inspector position in KwaZulu-Natal. This is an excellent opportunity for professionals in the Hospitality / Hotel / Restaurant sector looking to advance their careers.
šÆ IDEAL CANDIDATE PROFILEWe are seeking talented individuals with the following profileā¢ Experience Level: 3 years ā¢ Educational Background: Others or equivalent ā¢ Industry Focus: Hospitality / Hotel / Restaurant ā¢ Location Preference: in KwaZulu-Natal
š¼ WHY THIS ROLE MATTERSThe Inspector position is an important role within the Hospitality / Hotel / Restaurant sector, offering meaningful career development and professional growth opportunities.
š CAREER DEVELOPMENT INSIGHTSThis role in Hospitality / Hotel / Restaurant offers valuable career progression opportunities aligned with your experience level and professional aspirations.
š APPLICATION GUIDANCEWhen applying for this Inspector position, ensure your CV highlights: ā¢ Relevant experience matching the 3 years requirement ā¢ Educational qualifications in line with Others ā¢ Specific achievements in the Hospitality / Hotel / Restaurant field ā¢ Any certifications or specialized training
š SOUTH AFRICA JOB MARKET CONTEXTThe Hospitality / Hotel / Restaurant sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
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Sun Sibaya is looking for an Inspector to join our Tables team. The successful candidate will be responsible for supervising and monitoring the casino tables operation to ensure exceptional guest experience during game play in accordance with company standards and gaming regulations.
Job DescriptionMain Purpose of the jobResponsible to supervise and monitor the casino tables operation to ensure an exceptional guest experience during game play in accordance with company standards andĀ gaming regulations.
Duties and responsibilities includeMonitors Gaming Tables and Dealers Ensures relevant game information is communicated Keeps Gaming Floor Manager informed of information relevant to the games Provides audible and precise game commentary Communicates equipment defects Validates pay-outs Accurately tracks guests play on Casino system Identifies and escalates cheating and suspicious activities Controls discretionary/ complimentary spend Float management Opening and closing of tables Communicates any special guest requirements or events to other relevant operating departments Provides feedback and reports back to management on the performance and challenges on the tables floor Supervises employees to ensure that staff uniform, hygiene and appearance is maintained Conducts performance contracting, reviews, and development Identifies performance gaps Conduct coaching and on job training Identifies and addresses misconduct issues Keeps records of coaching discussions Informs department / staff of information required to perform the duties and tables floor operation effectively Communicates departmentās objectives, standards, and operating procedures to internal and external service providers as per SLA Monitor service standards and staff: to ensure all guests are treated with courtesy and respect at all times Shift handover ensures that staff can provide customers with relevant service Interact and be present on the floor during service to understand and assist clients with requests, special requirements, recommendations, concerns, resolution of complaints, etc. Report on any issues experienced and solutions executed Knowledge required involves the practical application of work procedures and processes Planning is generally on a short-term basis (within 3 months) and within regular activity cycles. Communicates, co-ordinates and interacts with others in the value chain to ensure customers receive exceptional experiences Manages one's time and resources to ensure that objectives are achieved effectively and on time. Interprets customer requirements in terms of services available and the applicable constraints Takes initiative in making decisions which are made within well-defined, somewhat diversified procedures and limits of authority. Considers all the facts, options, and possible outcomes prior to making decisions. Works independently and is orientated towards solving customer queries. Takes ownership of customer requests and requirements. Follows laid-down policies and procedures at all times, operating in line with rules, regulations, system parameters and internal controls. Supervises progress, results and service offered on the shift Interprets customer requirements in terms of services available and facilitates operational processes Refers problems falling outside parameters to the manager for resolution.
Job RequirementsMinimum requirements (Education and Experience)
Grade 12 or equivalent national qualification in gaming operations An additional supervisory qualification is preferred 3 yearsā experience as a Tables dealer or previous Supervisory experience preferably obtained in the gaming industry in a tables environment Meet the requirements for a gaming license and FICA Computer literate Numerical Skills Gaming LicenseĀ
Skills and competencies
Ability to work shifts that meet operational requirements Inspecting Tables Games Including Roulette/Blackjack/Poker/Baccarat Compliance procedures and regulations Betting Procedures Demonstrate end to end ownership for resolving customer problems Reliability & Punctuality
How To Apply
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Note: Only shortlisted candidates are contacted.
