š OPPORTUNITY OVERVIEWSantam Insurance is actively recruiting for a Motor Desktop Assessor position in Gauteng. This is an excellent opportunity for professionals in the Insurance sector looking to advance their careers.
šÆ IDEAL CANDIDATE PROFILEWe are seeking talented individuals with the following profileā¢ Experience Level: 3 years ā¢ Educational Background: Others or equivalent ā¢ Industry Focus: Insurance ā¢ Location Preference: in Gauteng
š¼ WHY THIS ROLE MATTERSThe Motor Desktop Assessor position is an important role within the Insurance sector, offering meaningful career development and professional growth opportunities.
š CAREER DEVELOPMENT INSIGHTSThis role in Insurance offers valuable career progression opportunities aligned with your experience level and professional aspirations.
š APPLICATION GUIDANCEWhen applying for this Motor Desktop Assessor position, ensure your CV highlights: ā¢ Relevant experience matching the 3 years requirement ā¢ Educational qualifications in line with Others ā¢ Specific achievements in the Insurance field ā¢ Any certifications or specialized training
š SOUTH AFRICA JOB MARKET CONTEXTThe Insurance sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
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CAREER OPPORTUNITYA position has become available for a Motor Desktop Assessor and will be based in the Motor Claims department at the Park Town, Johannesburg offices.
WHAT WILL YOU DO?Determine the quantum and merit of segmented motor claims by performing investigations, verifying the description of the event with the loss, negotiating with (client, intermediary, and service providers) and settlement of claims within a delegated threshold and according to contract conditions.
WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?Assess motor damage accurately using images, reports, and supporting documentation.Ā Make repair versus replace decisions that are technically sound and cost-effective.Ā Maintain high estimating accuracy and minimize claim leakage.Ā Achieve agreed turnaround times and productivity targets.Ā Ensure compliance with company policies, regulations, and governance requirements.Ā Detect and escalate potential fraud indicators where appropriate.Ā Deliver excellent service to customers, brokers, and internal stakeholders.Ā Contribute to improved claims outcomes through continuous learning and process improvement.Ā Support profitability by controlling repair costs while ensuring quality repairs and customer safety.
QUALIFICATIONS AND EXPERIENCEMatric / Grade 12Ā Degree, Diploma or Certificate in Mechanical related studies or Automotive/ equivalent Mechanical or Automotive Body Repair Qualification (e.g. Qualified Panel Beater, Mechanic, Spray Painter, etc.)Ā VDQGBSA membershipĀ Abuntex / Audatex TrainedĀ 3 yearsā experience in motor assessingĀ Technical skills & policy wording interpretation, product training and claim system training obtained through various training and courses would be advantageous.
KNOWLEDGE AND SKILLSĀ Telephonic, negotiation and conflict handling skills Basic business ethics and financial principles related to claims Time management Change managementĀ
PERSONAL ATTRIBUTESĀ Deciding and initiating action Client Service Orientation Teamwork and support Building relationships Communication Flexibility and adaptability Cultivates innovation Performing under pressure Analytical thinking Presenting and communicating information
How To Apply
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Click the Apply Now button above.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Positions"
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Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
