š OPPORTUNITY OVERVIEWSanlam Group is actively recruiting for a Operations Shared Services: Product Owner position in Gauteng. This is an excellent opportunity for professionals in the Consultancy sector looking to advance their careers.
šÆ IDEAL CANDIDATE PROFILEWe are seeking talented individuals with the following profileā¢ Experience Level: 3 - 5 years ā¢ Educational Background: Bachelor or equivalent ā¢ Industry Focus: Consultancy ā¢ Location Preference: in Gauteng
š¼ WHY THIS ROLE MATTERSConsultants in Operations Shared Services: Product Owner roles provide strategic guidance. This position enables you to influence business decisions across multiple sectors.
š CAREER DEVELOPMENT INSIGHTSThis role in Consultancy offers valuable career progression opportunities aligned with your experience level and professional aspirations.
š APPLICATION GUIDANCEWhen applying for this Operations Shared Services: Product Owner position, ensure your CV highlights: ā¢ Relevant experience matching the 3 - 5 years requirement ā¢ Educational qualifications in line with Bachelor ā¢ Specific achievements in the Consultancy field ā¢ Any certifications or specialized training
š SOUTH AFRICA JOB MARKET CONTEXTThe Consultancy sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
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The overall purpose of the role
TheĀ Operations Shared Services: Product OwnerĀ provides operational, governance, planning, reporting and portfolio management support to the Head of Shared Services.Ā The incumbent is responsible for coordinating strategic initiatives, maintaining governance frameworks, tracking delivery against objectives, managing reporting cycles, facilitating stakeholder engagement, and supporting continuous improvement activities across Shared Services.Ā The role acts as a central coordination point, ensuring visibility, consistency, accountability and effective execution of business priorities while enabling leadership to focus on strategic decision-making.
Key responsibilitiesBusiness Planning and Performance Management (25%)
Coordinate annual business planning activities. Maintain departmental scorecards and KPI tracking. Consolidate monthly, quarterly and annual performance reports. Monitor delivery against strategic objectives. Identify risks to delivery and escalate where appropriate. Support preparation of Executive, MANCO and SteerCo submissions.
Governance and Risk Coordination (20%)
Coordinate governance deliverables across Shared Services. Maintain annual governance calendar. Track policy reviews and governance actions. Coordinate BCM, TCF, DPR and other compliance activities. Track audit findings and management actions. Prepare governance reporting packs.
Portfolio, Project and Initiative Tracking (20%)
IT product ownership Maintain the Shared Services project and initiative portfolio. Track progress of strategic initiatives. Coordinate updates from initiative owners. Monitor benefits realization. Prepare status reporting.
Financial and Operational Administration (10%)
Support budget tracking and expenditure monitoring. Assist with business case preparation. Monitor vendor and contract administration. Track resource allocation and capacity information.
Stakeholder and Executive Support (15%)
Coordinate management meetings and workshops. Track actions and decisions. Prepare presentations and briefing packs. Facilitate communication across business units. Support stakeholder engagement activities.
Continuous Improvement and Automation Support (10%)
Identify opportunities for process simplification. Maintain the improvement opportunity register. Support automation and AI initiatives. Track realization of operational benefits.
Qualifications and ExperienceQualificationsDegree or Diploma inBusiness Management Commerce Operations Management Project Management Industrial Psychology Similar field
Experience3-5 years business support or business management experience. Experience in financial services advantageous.
Experience inReporting
GovernanceProject administration Business planning Stakeholder coordination
Knowledge and Skills
Technical
Advanced Excel PowerPoint Power BI (basic to intermediate) SharePoint MS Teams Power Automate (advantageous) Reporting and dashboard creation
Behavioral competencies
Cultivates InnovationĀ - Creating new and better ways for the organisation to be successful. Client FocusĀ - Building strong customer relationships and delivering customer-centric solutions. Drives ResultsĀ - Consistently achieving results and meets deadlines, even under tough circumstances. CollaboratesĀ - Building partnerships and working collaboratively with others to meet shared objectives. ResilienceĀ - Rebounding from setbacks and adversity when facing difficult situations.
The closing date for the job advert is 14th September 2026
How To Apply
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Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
