Pharmacist Assistant PBQ - Festival Mall Gauteng

BRIEF DESCRIPTION:-

The Pharmacist Assistant PBQ at Dis-Chem Pharmacies Festival Mall is responsible for dispensing medications, providing pharmaceutical advice, and ensuring the safe use of prescription drugs under the supervision of a pharmacist. Key duties include managing stock, processing claims, and maintaining customer profiles. The role requires a Post Basic Pharmacist Assistant Qualification, registration with the South African Pharmacy Council, and the ability to work flexible retail hours.

Job Title: Pharmacist Assistant PBQ - Festival Mall Store Company: Dis-Chem Pharmacies

Job Description

Dis-Chem Pharmacies is looking for a qualified Pharmacist Assistant Post Basic Qualified (PBQ) to join our team at the Festival Mall store. You will play a vital role in dispensing medications, offering pharmaceutical advice to patients and healthcare professionals, and ensuring the safe and effective use of prescription medications.

Minimum Requirements

• Grade 12 / Matric • Post Basic Pharmacist Assistant Qualification • Registered with the South African Pharmacy Council (SAPC) • Willing and able to work retail hours

Advantageous

• Experience in Retail/ FMCG operations • Proficiency in a third language • Familiarity with SAP and E-Scripting • Previous experience with Unisolve

Duties and Responsibilities

Pharmacy Council

A pharmacist's assistant registered in the category pharmacist's assistant (post-basic) may perform the following services or acts under the direct personal supervision of a pharmacist in a pharmacy:

• Sale of Schedule 1 and Schedule 2 medicines or scheduled substances • Assist with the compounding, manipulation, or preparation of a non-sterile or sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist • Assist with the manufacturing of a non-sterile or sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist • Re-packaging of medicine • Distribution and control of stock of Schedule 1 to Schedule 5 medicines or scheduled substances • Ordering of medicine and scheduled substances up to and including Schedule 5 according to an instruction of a person authorized to purchase or obtain such medicine or scheduled substance • Reading and preparation of a prescription, selection, manipulation, or compounding of the medicine, labelling, and supply of the medicine in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist • Provision of instructions regarding the correct use of medicine supplied • Provision of information to individuals in order to promote health

Dispensing of Medication under direct personal supervision of Pharmacist

• Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmacy Council • Capture script details accurately and verify patient’s details on the system • Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions • Give accurate instructions to the patients regarding the correct use of medicine supplied • Keep abreast of changes in medical scheme procedures and requirements for claims and dispensing • Ensure that all prescriptions entered are checked for accuracy by a pharmacist and signed by a pharmacist

Customer Service

• Advise and assist patients at the dispensary, self-medication counter, and front-shop • Follow up with patients regarding script tracking reports as requested by the dispensary manager and follow up appointments • Explain all medical aid costs to patients • Provide information to individuals in order to promote health • Follow through on any promises made to customers

Administration

• Process all paperwork necessary for the accurate submission of claims to medical schemes • Correct errors on scripts rejected by medical scheme • Ensure authorization of chronic, HIV, and oncology medication • Maintain customer profiles on the system • Merge profiles locally and Vexall should be notified to merge profiles centrally • Take note of any messages on the customer profile and take suitable action

Stock Control

• Report on low/out of stock levels and stock errors to the dispensary manager • Facilitate bi-annual stock takes • Exercise stock, cash, and asset control

General

• Housekeeping must be in accordance with Dis-Chem standards. Ensure that the store is always clean and tidy. • Adhere to Dis-Chem policies and procedures and standard operating procedures. • Adhere to health and safety rules and regulations. • Fridges and workstations must be clear of clutter and personal belongings. • All staff must work in Dis-Chem approved uniforms.

Role Competencies

• Knowledge and understanding of Unisolv SAP • Finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to. • Excellent communication skills, including the ability to communicate with people from all sections of the community. • Addresses customer queries in a timely manner. • Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight. • Demonstrate patience and the ability to remain calm in stressful situations. • Technical skills: Computer i.e. Microsoft office, numerical skills, Unisolv, E-Scripting

Special Conditions of Employment

• Registered with the South African Pharmacy Council • Willing and able to work retail hours • Controlled room temperature, security, limited space, health and safety, risk stock • Physically fit and able to stand for a long period • Valid driver’s license • Clear credit and criminal records

Remuneration and Benefits

• Market-related salary • Medical aid • Provident fund • Staff account

Closing Date: 21 October 2026