š OPPORTUNITY OVERVIEWNTT Ltd. is actively recruiting for a Principal Systems Design / Architecture Engineer position in Western Cape. This is an excellent opportunity for professionals in the Data / Business / Analysis / Ai sector looking to advance their careers.
šÆ IDEAL CANDIDATE PROFILEWe are seeking talented individuals with the following profileā¢ Experience Level: 7 years ā¢ Educational Background: Others or equivalent ā¢ Industry Focus: Data / Business / Analysis / Ai ā¢ Location Preference: in Western Cape
š¼ WHY THIS ROLE MATTERSThe Principal Systems Design / Architecture Engineer position is an important role within the Data / Business / Analysis / Ai sector, offering meaningful career development and professional growth opportunities.
š CAREER DEVELOPMENT INSIGHTSThis role in Data / Business / Analysis / Ai offers valuable career progression opportunities aligned with your experience level and professional aspirations.
š APPLICATION GUIDANCEWhen applying for this Principal Systems Design / Architecture Engineer position, ensure your CV highlights: ā¢ Relevant experience matching the 7 years requirement ā¢ Educational qualifications in line with Others ā¢ Specific achievements in the Data / Business / Analysis / Ai field ā¢ Any certifications or specialized training
š SOUTH AFRICA JOB MARKET CONTEXTThe Data / Business / Analysis / Ai sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
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Your day at NTT DATA
We are seeking a highly skilled ServiceNow Solution Architect to lead the design, development, and implementation of ServiceNow solutions across our enterprise. In this role, you will serve as the primary technical authority for the ServiceNow platformātransforming business requirements into scalable, secure, and high-performing designs. You will work closely with stakeholders, product owners, developers, and business leaders to architect innovative solutions that maximize the value of the ServiceNow ecosystem.
Key ResponsibilitiesSolution Architecture & Design
Lead end-to-end architecture for ServiceNow implementations across ITSM, ITOM, HRSD, SPM, or other modules.
Translate business needs into robust, scalable, and maintainable ServiceNow designs. Develop high-level and detailed architecture documentation, including data models, integrations, and workflow diagrams.
Platform Governance & Standards
Define and enforce ServiceNow development standards, best practices, and governance models.
Drive platform roadmap, ensuring alignment with business strategy and ServiceNow product releases. Evaluate new ServiceNow features and advise on adoption strategy.
Project DeliveryServe as the technical lead on major ServiceNow projects and enhancements.
Collaborate with cross-functional teams to ensure successful project delivery. Provide technical guidance to developers, analysts, and administrators.
Integration & Automation
Design and oversee integrations between ServiceNow and thirdāparty systems (REST, SOAP, MID servers, etc.).
Leverage ServiceNow Flow Designer, IntegrationHub, and automation frameworks to streamline business operations.
Stakeholder Collaboration
Work with business stakeholders to gather and refine requirements.
Present solution options and architectural recommendations to leadership.
Required Qualifications
7+ years of experience working with ServiceNow, including at least 3 years in a Solution Architect role.
Strong expertise across core ServiceNow modules (e.g., ITSM, ITOM, CMDB, Discovery, HRSD). Deep understanding of ServiceNow architecture, security model, data hierarchy, and integration frameworks. Experience with scripting (JavaScript, Glide API). Proven experience designing and delivering enterprise-scale ServiceNow solutions. Strong communication, documentation, and stakeholder management skills.
Preferred Qualifications
ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS) in one or more modules ServiceNow Certified Application Developer (CAD) Experience with Agile delivery methodologies Background in ITILĀ®, enterprise architecture, or cloud technologies
How To Apply
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Make sure you are logged in and your email is verified(Register if you dont have an account).
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Click the Apply Now button above.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Positions"
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Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
