Relief Travel Specialist (BH_Relief TS) Gauteng

andBeyond is actively recruiting for a Relief Travel Specialist (BH_Relief TS) position in Gauteng. This is an excellent opportunity for professionals in the Hospitality / Hotel / Restaurant sector looking to advance their careers.

• Experience Level: 3 - 5 years • Educational Background: Others or equivalent • Industry Focus: Hospitality / Hotel / Restaurant • Location Preference: in Gauteng

The Relief Travel Specialist (BH_Relief TS) position is an important role within the Hospitality / Hotel / Restaurant sector, offering meaningful career development and professional growth opportunities.

This role in Hospitality / Hotel / Restaurant offers valuable career progression opportunities aligned with your experience level and professional aspirations.

When applying for this Relief Travel Specialist (BH_Relief TS) position, ensure your CV highlights: • Relevant experience matching the 3 - 5 years requirement • Educational qualifications in line with Others • Specific achievements in the Hospitality / Hotel / Restaurant field • Any certifications or specialized training

The Hospitality / Hotel / Restaurant sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

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Overseeing relevant teammates desks; while consultant is on leave (be it sick or annual) or on educational – they will be required to step in and handle the consultant’s desk in full, managing requotes and any ongoing proposals. Assisting with brochure quotes  Assist and develop agent educational bookings / hosted educational bookings; and work closely with Sales to ensure these trips are seamless.  Involved in implementation of systems and procedures – assist with testing of systems. Stepping in to chase provisional bookings for all the relevant team.  During the quiet periods, following up on any dead leads. Assist in loading of bookings for consultants during peak booking period.  Creative planning and designing of itineraries Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues  Emergency duty will be on a rotational basis as per the Retail Emergency BOP Working hours early and late shift on a weekly rotational basis Calm and professional manner of servicing agents and guests An independent, curious and “can do it” nature Upholding the values of &Beyond ... Care of the people, Care of land and Care of the wildlife

A passion for delivering service excellence. An in-depth knowledge of Tourplan and all Microsoft systems advantageous. A good knowledge of South Africa, Southern and East Africa preferable. A willingness and aptitude to always assist and learn. 

Good understanding of terms and conditions, product knowledge, third party and andBeyond Product destinations • Understanding of travel industry channels

Tourplan advantageous MS Office applications such as Word, Excel, PowerPoint and Outlook o WETU Understanding and knowledge of the different markets in which andBeyond operates in Relevant understanding of Business to create and formulate a strategy and make commercial decisions. Sales process and methodologies Problem-solving skills Teamwork!

Good interpersonal skills Sense of urgency  Passionate about guest delight Diligence and self-motivation to meet deadlines and keep on top of your job. Willingness/ability to share information and teach and inspire others. Be driven by motivation and not targets. Must be administration driven.

Minimum of 3 – 5 years previous inbound tour consulting experience required. The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, ability to accept routine and mundane tasks, have high energy level, be flexible, can overcome obstacles and persist with the task at hand, be decisive and adaptable.