Retail Store Assistant - Diamond Pavilion, Kimberley Northern Cape

Dis-Chem Pharmacies is actively recruiting for a Retail Store Assistant - Diamond Pavilion, Kimberley position in Northern Cape. This is an excellent opportunity for professionals in the Retail / Sales sector looking to advance their careers.

• Experience Level: Not Specified • Educational Background: Matric or equivalent • Industry Focus: Retail / Sales • Location Preference: in Northern Cape

The Retail Store Assistant - Diamond Pavilion, Kimberley position is an important role within the Retail / Sales sector, offering meaningful career development and professional growth opportunities.

This role in Retail / Sales offers valuable career progression opportunities aligned with your experience level and professional aspirations.

When applying for this Retail Store Assistant - Diamond Pavilion, Kimberley position, ensure your CV highlights: • Relevant experience matching the Not Specified requirement • Educational qualifications in line with Matric • Specific achievements in the Retail / Sales field • Any certifications or specialized training

The Retail / Sales sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

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Dis-Chem Pharmacies has an opportunity available for a Retail Store Assistant to join the team at our Diamond Pavilion Store in Kimberley, Northern Cape. The main purpose of this role is to assist with the overall management of the store, ensuring that operational and administrative duties are performed in accordance with standard policies and procedures.

Minimum Requirements

Essential

Grade 12 / Matric. Basic computer skills, including Word, Excel and Outlook, as well as SAP. Retail experience.

Duties and Responsibilities

Manage and report all customer compliments and complaints to management. Establish and maintain professional relationships with customers. Ensure all customer stock queries are dealt with and resolved. Maintain effective external communication with customers when feedback is required. Assist customers with enquiries and refer them to the appropriate departments where applicable. Adhere to the customer turnover-per-hour rate in accordance with the company benchmark. Manage shorts and overs at the point of sale, including floats. Manage refund and return transactions. Ensure that back shopping and returned goods are handled correctly. Verify and review deliveries and invoices for total accuracy. Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system. Manage and control high-risk stock. Prepare the run reconciliation on a daily basis. Prepare, order and receive branch change requirements to ensure cashiers have sufficient change and maintain optimal customer service levels. Maintain effective liaison between relevant parties. Maintain effective document control, including but not limited to floats, petty cash and cash on hand.

Competencies

Essential

Retail administration and operational knowledge. Strong team-player skills and good customer relations. Leadership and management skills. Trustworthy and honest. Ability to work effectively under pressure. Deadline-driven.

Special Conditions of Employment

South African citizen. MIE, clear criminal and credit records. Driver’s licence and/or own reliable transport.

Remuneration & Benefits

Market-related salary. Medical aid. Provident fund. Staff account.

Closing Date 27 August 2026