š OPPORTUNITY OVERVIEWBCX is actively recruiting for a Specialist Partner Management (ITSS) position in Gauteng. This is an excellent opportunity for professionals in the Data / Business / Analysis / Ai sector looking to advance their careers.
šÆ IDEAL CANDIDATE PROFILEWe are seeking talented individuals with the following profileā¢ Experience Level: 5 years ā¢ Educational Background: Bachelor or equivalent ā¢ Industry Focus: Data / Business / Analysis / Ai ā¢ Location Preference: in Gauteng
š¼ WHY THIS ROLE MATTERSThe Specialist Partner Management (ITSS) position is an important role within the Data / Business / Analysis / Ai sector, offering meaningful career development and professional growth opportunities.
š CAREER DEVELOPMENT INSIGHTSThis role in Data / Business / Analysis / Ai offers valuable career progression opportunities aligned with your experience level and professional aspirations.
š APPLICATION GUIDANCEWhen applying for this Specialist Partner Management (ITSS) position, ensure your CV highlights: ā¢ Relevant experience matching the 5 years requirement ā¢ Educational qualifications in line with Bachelor ā¢ Specific achievements in the Data / Business / Analysis / Ai field ā¢ Any certifications or specialized training
š SOUTH AFRICA JOB MARKET CONTEXTThe Data / Business / Analysis / Ai sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
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Core Description
The role involves comprehensive oversight and administration of partner programs, maintaining robust relationships with technology partners across various domains including marketing, education, strategy, and rebates. The focus is on equipping BCX employees with the tools, resources, and knowledge they need to effectively sell and support the companyās products and services, and thereby ensuring that partners can effectively deliver value to BCX end clients.
Key Deliverables / Primary Functions
Lead the development and execution of joint marketing strategies between BCX and the partner channel. This includes synchronizing brand marketing with internal initiatives, executing targeted campaigns across sales, presales, and services, and managing partner marketing funds to maximize impact. Oversee the administration of rebate programs, including tracking, processing, and reporting of claims. Implement strategies to optimize Program Management. Collaborate with internal stakeholders to identify and address training requirements, closing competency gaps, and ensuring timely execution of initiatives for precise performance reporting. This includes customer support processes, employee certifications, and business practices to secure favourable discounts. Facilitate regular communication between partners and internal stakeholders. Provide updates on partnership progress, share relevant information, and address inquiries promptly. Collaborate with partners to align their efforts with client success objectives. Ensure that partner strategies are aligned with BCX. Ensure that all partnership activities comply with legal and regulatory requirements, as well as company policies and guidelines. Manage audits with partners to ensure they meet the agreed standards. Track the progress of the action plans and verify that corrective measures have been successfully implemented. Serve as the primary point of contact for assigned partners, fostering strong, collaborative relationships and assist in developing and executing strategies to engage with clients, including workshops, client presentations, and solution demonstrations. Stay informed about industry trends, emerging technologies, and best practices in partner management. Proactively seek opportunities to improve the partner management process. Provide feedback and develop action plans to improve partner performance where necessary.
Core Functional Skills & Capabilities
Communication Budget Management Relationship Building Project Management Business Partnership Management
Core Behavioural Competencies
Job Match Deciding & Initiating Action Writing and Reporting Planning & Organising Working with people Delivering Results & Meeting customer expectations
Minimum Qualifications
NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Commerce NQF 4: Grade 12 National Diploma
Additional Education -Preferred /Advantage
Experience5 years relevant experience in an IT partner support environment or partner enablement.Ā OR 7 years relevant experience in an IT partner support environment or partner enablement.Ā
Certifications
Desirable - OEM Sales Accreditations relevant to position
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Span of ControlĀ Ā Ā 0 Level of EngagementĀ Ā Ā Engagement will all levels within the organisation, internal and external to the business.
Special Requirements / Employment Condition
Must be willing to sign a NDA and adhere to Restraint of Trade requirements Required to travel locally and/or internationally Valid Drivers license
Workplace / Physical Requirements
Hybrid Remote Worker Non-Billable
How To Apply
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Click the Apply Now button above.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Positions"
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Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
