Job DescriptionWe are seeking a strategic, commercially minded, and customer-focused professional to build strong partnerships and unlock new opportunities. You’ll be a trusted advisor to key clients, bringing together teams and solutions to deliver exceptional value and drive business growth. The role requires strong commercial and client-facing capabilities, including experience in preparing proposals, forecasts, presentations, pricing inputs, account reviews, and commercial recommendations.
What you'll do:
Manage assigned strategic accounts and maintain strong relationships with key client stakeholders. Involved in operational and project related activities for strategic accounts Develop and update account plans, opportunity pipelines and retention or expansion actions. Engage clients regularly to understand needs, resolve issues and identify new business opportunities. Coordinate solution input from platform, growth, product and delivery teams. Prepare proposals, presentations, pricing inputs and commercial recommendations for client opportunities. Monitor account performance, revenue, forecasts, service risks and sales activity against targets. Lead or contribute to quarterly business reviews, client check-ins and escalation discussions. Track market, competitor and customer trends to identify growth opportunities and service improvements. Use CRM and account management systems to maintain accurate client, pipeline and activity records. Support contract renewals, cross-sell, up-sell and profitable deal closure.
Your Expertise10+ years strategic account management, key account management, project management, operations management and business development. Experience managing complex client portfolios, senior stakeholder relationships and account growth plans. Experience in HR, payroll, SaaS, technology platforms, managed services, BPO or people solutions is preferred. Proven ability to prepare proposals, forecasts, account reviews and commercial recommendations. Strong track record in client retention, solution selling, negotiation, pipeline management and revenue growth. Experience working across business units to coordinate solutions, service delivery and client issue resolution.
QualificationsQualification Essential
Grade 12 Relevant degree or diploma in Sales, Business Administration, Marketing, HR, Payroll, Information Systems or related field. Computer literacy, including MS Office and CRM or account management tools,
Preferred QualificationsPostgraduate Degree in Business Management Project management, solution selling, account management or commercial negotiation training. Exposure to payroll, HRIS, managed services or SaaS/platform sales environments.
How To Apply
-
Make sure you are logged in and your email is verified(Register if you dont have an account).
-
Click the Apply Now button above.
-
Your default email application or application link will open.
-
Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
-
Use a professional subject line such as Application for "Indicate Positions"
-
Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
