Control Room Operator KwaZulu-Natal

Oza Holdings is actively recruiting for a Control Room Operator position in KwaZulu-Natal. This is an excellent opportunity for professionals in the Engineering / Technical sector looking to advance their careers.

• Experience Level: Not Specified • Educational Background: Others or equivalent • Industry Focus: Engineering / Technical • Location Preference: in KwaZulu-Natal

This Control Room Operator role is critical in driving technological innovation and infrastructure development. Technical professionals are essential for South Africa's economic growth and digital transformation.

This role in Engineering / Technical offers valuable career progression opportunities aligned with your experience level and professional aspirations.

When applying for this Control Room Operator position, ensure your CV highlights: • Relevant experience matching the Not Specified requirement • Educational qualifications in line with Others • Specific achievements in the Engineering / Technical field • Any certifications or specialized training

The Engineering / Technical sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

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Ikwezi Mining is seeking a highly organised and vigilant Control Room Operator to join our Operations team. This role  is responsible for monitoring fleet movements, coordinating emergency responses, maintaining communication  across operational sites, and ensuring the effective tracking of company assets. The successful candidate will thrive in  a fast-paced environment, remain calm under pressure, and contribute to the safe and efficient operation of our  mining activities.

Key Responsibilities: 

Serve as the first point of contact during emergencies and incidents.  Notify relevant internal stakeholders and escalate emergencies as required.  Create and manage WhatsApp communication groups for incidents and operations.  Maintain continuous communication with all operational sites.  Coordinate, monitor, and record communication with drivers, technicians, and site personnel.  Provide regular updates to customers and company staff regarding ongoing incidents.  Complete and submit call-out reports for every incident to the Operations Department.  Dispatch response teams and ensure response times are met.  Track and document the location and movement of company assets.  Monitor vehicle usage during operational and after-hours periods.  Monitor staff attendance and working hours for response personnel.  Ensure vehicle tracking systems are operational at all times.  Update vehicle mileage, service schedules, and maintenance records daily. Competencies  Excellent attention to detail.  Strong communication and interpersonal skills.  Ability to remain calm and focused under pressure.  High level of integrity and professionalism.  Strong time management and organisational skills.  Ability to work independently and as part of a team. 

Minimum Requirements 

Previous experience in a Control Room, Fleet Monitoring, or Transport environment.  Experience using vehicle tracking systems and monitoring CCTV/security cameras.  Excellent telephone etiquette and communication skills.  Advanced computer literacy and proficiency in Microsoft Office.  Ability to work 12-hour shifts, including nights, weekends, and public holidays.  Strong problem-solving, organisational, and multitasking skills.  Ability to perform effectively in a high-pressure emergency response environment.