HR Services Team Lead Gauteng

Glencore is actively recruiting for a HR Services Team Lead position in Gauteng. This is an excellent opportunity for professionals in the Human / Resources sector looking to advance their careers.

• Experience Level: 7 years • Educational Background: Bachelor or equivalent • Industry Focus: Human / Resources • Location Preference: in Gauteng

HR roles such as HR Services Team Lead are fundamental to building strong organizational cultures. This position enables you to shape talent strategies and employee development.

This role in Human / Resources offers valuable career progression opportunities aligned with your experience level and professional aspirations.

When applying for this HR Services Team Lead position, ensure your CV highlights: • Relevant experience matching the 7 years requirement • Educational qualifications in line with Bachelor • Specific achievements in the Human / Resources field • Any certifications or specialized training

The Human / Resources sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

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We are seeking an experienced and highly motivated HR Services Team Lead to lead within the Global HR Services team in Johannesburg, South Africa, through the HR Hub which supports HR administration for multiple Glencore offices worldwide. This role combines end-to-end HR operational delivery with regional ownership, process design, and cross-functional leadership. The HR Services Partner – Team Lead drives consistency, governance, and continuous improvement across the employee lifecycle for assigned regions, while acting as the subject-matter expert and knowledge anchor for the HR Hub team. The ideal candidate has demonstrated the ability to move beyond transactional execution into designing processes, resolving complex escalations, and mentoring colleagues, all while maintaining high integrity, accuracy, and confidentiality.

Responsible to prepare employment contracts, amendments, termination agreements, and related documentation in line with global and local compliance requirements across multiple locations; ensure accuracy and consistency of terms and collaborate with HR Leads to update templates as necessary. Hold full ownership of HR operations for assigned regions, with coverage of additional regions and global topics as required, operating independently and taking accountability for outcomes. Lead end-to-end onboarding for new countries as the business expands into new markets and coordinate day-to-day onboarding and offboarding as point of contact for new hires and departing/transferring employees. Establish benefits, payroll inputs, policies, and Workday configuration for new markets, including relevant market research. Develop and maintain HR Services SOPs, lifecycle documentation, and country handbooks and Core pages across assigned markets. Manage employee digital personnel e-files and ensure Workday records remain accurate through regular reporting and controlling. Validate, retest, and ensure correct configuration of Workday and other core HR systems; own set-up, testing, and training (hub and local teams) of relevant HR case-management/service tools, including implementation. Design and maintain the payroll summary process bridging HR and Payroll execution, in addition to ensuring data completeness ahead of cut-off. Own resolution of major escalations, audits, and legacy liabilities as they arise across the region. Manage transfers globally across different entities, including complex cross-entity and cross-border cases. Liaise with Regional and Global Leads to ensure compliance with local labour laws and global standards, and support implementation of global processes, policies, and initiatives. Act as the knowledge anchor for assigned regions, coaching and upskilling hub colleagues, and contributing to training materials and knowledge-sharing for the HR Hub team. Serve as the HR point of contact for employees, managers, Recruiters, and HR Business Partners on employee lifecycle, benefits, absences, Workday, and related topics; escalate complex issues as needed. Propose and implement improvements to HR processes and the HR information system (Workday), driving efficiency and effectiveness. Maintain data integrity through queries, audits, and analysis.

HR Business Partners Talent Acquisition Specialists Managers and Employees

A Bachelor’s degree in Human Resources, Business Administration or related study is beneficial. Proficiency in Workday or similar HRIS platforms Highly proficient in the use of Microsoft Office suite, for example MS Word, Excel, etc

7+ years of experience in HR operations or transactional shared services, particularly in environments supporting multiple countries. Experience in managing the employee lifecycle, onboarding, offboarding, HR administration or other relevant role. Highly skilled in analytical, problem-solving, and organisational skills. Advanced proficiency in both written and spoken English. Ability to interact with stakeholders at all levels. Comfortable working independently, cross function, in a dynamic environment. Has ability to manage multiple priorities and meet deadlines, while committed to delivering high-quality service. Takes initiative, is attentive to detail and maintains a high level of accountability and ownership. Works well within a professional corporate environment, across teams and geographies. Ability to communicate in other languages such as Chinese or Spanish may be beneficial.