Overview
The Learning Centre Sales and Enrolment Support Officer is responsible for supporting student recruitment and enrolment activities for IT vendor programmes, NTI short courses, and distance learning programmes. The role focuses on responding to enquiries, following up on leads, assisting prospective students through the application process, and providing administrative support to achieve enrolment targets.
Key ResponsibilitiesStudent Recruitment and Enrolment
Respond to student enquiries via phone, email, WhatsApp, and walk-ins. Follow up on prospective students and assist with applications and registrations. Support the achievement of enrolment and lead generation targets. Provide information on programmes, admission requirements, and fees.
CRM and Administration
Capture and update student information on the CRM system. Maintain accurate records of enquiries, applications, and registrations. Prepare basic sales and enrolment reports. Assist with administrative tasks related to student recruitment.
Marketing Support
Assist with marketing campaigns, open days, information sessions, and promotional activities. Distribute marketing material and support community engagement initiatives. Represent the learning centre professionally when interacting with prospective students and stakeholders.
Student Support
Assist new students with onboarding and registration processes. Direct students to the appropriate support services where required. Ensure a positive customer experience throughout the enrolment journey.
Skills and Competencies
Good communication and interpersonal skills. Customer-service orientated. Organised and detail-focused. Ability to work towards targets. Basic computer and CRM skills. Professional and friendly approach.
RequirementsMatric. Experience in customer service, sales, call centre, administration, or student support advantageous. Computer literacy. Willingness to work occasional evenings and weekends during registration periods and events. Valid Drivers licence, with access to your own reliable transport
Closing Date 07 August 2026
APPLICATION INFORMATION
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
