Learning Experience & Insights Specialist | Contract Cape Town

Salary: Market Related Job Type: Contract Sectors: Education Consulting Reference: 197806 Job Type: Contract Sectors: Education Consulting Reference: 197806 Sectors: Education Consulting Reference: 197806 Reference: 197806

Employer: iqbusiness South Africa

iqbusiness is seeking to employ a Learning Experience & Impact Specialist on a 4-month contract to collaborate with an international partner from our offices in Welgemoed, Cape Town, Northern Suburbs. This is a hybrid role (3 days on-site; 2 days WFH). As a Learning Experience & Impact Specialist, you will manage end-to-end data evaluation and feedback loops for high-impact executive education programs. You will collaborate with cross-functional teams to design surveys, analyse feedback, and convert raw data into clear impact reports that demonstrate ROI. A key focus of the role is refining data workflows, utilising AI prompting to scale analysis, and continuously improving learning design based on performance insights. Key Responsibilities:Design, deploy, and manage the end-to-end survey lifecycle, including automated distribution, reminders, and trackingCompile feedback into executive-ready impact reports, utilising data visualisation techniques. Leverage daily AI prompting techniques to scale data processing, streamline narrative summaries, and optimise internal reporting workflowsCollaborate with internal teams to feed evaluation insights back into course structures, ensuring continuous learning design enhancements tailored to client needsMinimum Requirements:Bachelor’s Degree or equivalent qualification in Instructional Design, Educational Technology, Data Analytics, Communications, or a related fieldA minimum of 3 years of experience in learning design, educational evaluation, program impact reporting, or a closely related role within education or corporate learningPractical experience designing feedback instruments, creating surveys, and utilising data visualisation techniques to present survey insightsProven ability to leverage AI prompting tools to optimise data processing, scale narrative summaries, and enhance reporting efficiencySkills Required:Strong foundational learning design awareness combined with analytical capabilitiesExcellent organisational skills with strict attention to detail and data accuracyClear written and verbal communication skills, with a capability to distil complex feedback into concise executive summariesProactive problem solver with the ability to work self-directed and manage multiple timelines simultaneouslyAdaptable and curious, with a focus on continuous workflow improvement and process automationNote: As all business roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information, our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification. iqbusiness is committed to sustainable growth and transformation; we embrace diversity and employ previously disadvantaged individuals.