BRIEF DESCRIPTION:-
As a Branch Manager at Hungry Lion, the primary role is to lead the team in Moorreesburg, overseeing restaurant operations, achieving sales targets, and fostering a culture of excellence in customer satisfaction and service quality. Key responsibilities include driving business performance, developing operational strategies, building a high-performing team, ensuring customer satisfaction, and maintaining a safe work environment. To be successful, the ideal candidate should have a Grade 12 certificate, at least 4 years of management experience, preferably in a QSR, and possess exceptional leadership and communication skills.
**Unlock Leadership Opportunities at Hungry Lion**
We are excited to announce a dynamic role for a seasoned Branch Manager to lead our team in Moorreesburg. As the primary driver of our quick-service restaurant's success, you will be responsible for overseeing all aspects of restaurant operations, striving to achieve and surpass sales targets, and fostering a culture of excellence in customer satisfaction and service quality.
**Key Responsibilities**
As a Branch Manager at Hungry Lion, you will be accountable for driving business performance, ensuring seamless day-to-day operations, and promoting a positive work environment that encourages teamwork and growth. Your key responsibilities will include:
- Achieving sales targets through effective sales strategies, customer engagement, and staff motivation - Developing and implementing strategies to drive operational efficiencies, manage costs, and maintain high-quality products and services - Building and maintaining a high-performing team through effective recruitment, training, and coaching - Ensuring customer satisfaction through prompt resolution of complaints and feedback - Maintaining a safe and healthy work environment in compliance with company policies and regulatory requirements
**Requirements**
To be successful in this role, you will need to possess the following qualifications and experience:
- A Grade 12 certificate with a minimum of 4 years of experience in a similar management role - A tertiary qualification is highly desirable - Proven experience in managing a Quick-Service Restaurant (QSR) with a strong track record of success
**Competencies**
To excel as a Branch Manager at Hungry Lion, you will require a unique combination of skills, knowledge, and personal qualities, including:
- Exceptional people management and leadership skills - Effective communication and interpersonal skills - Strong planning and organizing abilities - Business acumen and emotional intelligence - Assertiveness and integrity - A client-centric approach to service delivery - A drive for excellence and commitment to results - Strong teamwork and quality orientation skills
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Note: Only shortlisted candidates are contacted.
