Customer Service Advisor (Part-Time) Cape Town

📌 OPPORTUNITY OVERVIEW:-Pepkor Lifestyle is actively recruiting for a Customer Service Advisor (Part-Time) position in Cape Town. This is an excellent opportunity for professionals in the Sales / Marketing / Retail / Business / Development sector looking to advance their careers.

🎯 IDEAL CANDIDATE PROFILE:-We are seeking talented individuals with the following profile:• Experience Level: 1 - 2 years • Educational Background: Matric or equivalent• Industry Focus: Sales / Marketing / Retail / Business / Development• Location Preference: in Cape Town

💼 WHY THIS ROLE MATTERS:-Sales and marketing roles like Customer Service Advisor (Part-Time) are key revenue drivers. This position offers direct impact on business growth and market expansion.

📈 CAREER DEVELOPMENT INSIGHTS:-This role in Sales / Marketing / Retail / Business / Development offers valuable career progression opportunities aligned with your experience level and professional aspirations.

📋 APPLICATION GUIDANCE:-When applying for this Customer Service Advisor (Part-Time) position, ensure your CV highlights:• Relevant experience matching the 1 - 2 years requirement• Educational qualifications in line with Matric• Specific achievements in the Sales / Marketing / Retail / Business / Development field• Any certifications or specialized training

🌍 SOUTH AFRICA JOB MARKET CONTEXT:-The Sales / Marketing / Retail / Business / Development sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

Job Title: Part-Time Retail Sales Associate Company: Pepkor Lifestyle

Salary: Competitive

Job Type: Part-Time

Sectors: Retail Sales

Reference: 205686

Vacancy Details

Employer: Pepkor Lifestyle

Introduction

Boardmans is renowned for its exquisite interior designs, where our showrooms are meticulously crafted to inspire and engage design-enthusiast shoppers. We prioritize making the customer experience on our floor both inspiring and seamless. If you are passionate about beautiful home interiors and are motivated by achieving sales targets, we invite you to join our team.

Position Purpose

As a Retail Sales Associate, you will serve as our primary brand representative. Your role will involve engaging with customers, effectively utilizing your comprehensive product knowledge to address their needs, driving up sales through strategic add-on recommendations, and upholding high standards of housekeeping and product display.

Key Responsibilities

Dynamic Customer Interaction: Welcome and engage with customers on the floor within 30 seconds, employing probing questions to understand their design preferences.

Sales & Commission Goals: Achieve daily and monthly targets for sales, margins, warranty, and store finances by closing transactions successfully.

Product Knowledge Utilization: Regularly participate in e-learning modules to translate product specifications into compelling lifestyle benefits for customers.

Merchandising Standards: Ensure that the department's displays are maintained according to company guidelines, with all stock correctly barcoded, labeled, clean, and neatly arranged.

Stock Protection: Safeguard store inventory through vigilant floor monitoring, accurate stock counts, and reporting any suspicious activities to mitigate risks.

Requirements & Competencies

Education: High School Diploma (Matric / NQF Level 4).

Experience: 1–2 years in high-paced retail sales, preferably in home textiles, décor, or furniture.

Core Skills: Strong selling and closing abilities, excellent verbal communication, numeracy, and proficient use of technology (tablets/sales software).

Competencies: Persuasion and influence, result-driven performance, and high customer service standards.