Frontshop Assistant - Lenz Quarter Gauteng

Dis-Chem Pharmacies is actively recruiting for a Frontshop Assistant - Lenz Quarter position in Gauteng. This is an excellent opportunity for professionals in the Catering / Confectionery sector looking to advance their careers.

• Experience Level: 0 - 6 Months • Educational Background: Matric or equivalent • Industry Focus: Catering / Confectionery • Location Preference: in Gauteng

The Frontshop Assistant - Lenz Quarter position is an important role within the Catering / Confectionery sector, offering meaningful career development and professional growth opportunities.

This role in Catering / Confectionery offers valuable career progression opportunities aligned with your experience level and professional aspirations.

When applying for this Frontshop Assistant - Lenz Quarter position, ensure your CV highlights: • Relevant experience matching the 0 - 6 Months requirement • Educational qualifications in line with Matric • Specific achievements in the Catering / Confectionery field • Any certifications or specialized training

The Catering / Confectionery sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

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Dis- Chem Lenz Quarter requires a Frontshop Assistant, to uphold the merchandising standards whilst supporting the customer service at point of sales in accordance with Dis-Chem policies and procedures.

Grade 12 – Matric or Senior Certificate 0 – 6 Months Retail work experience  

1 Year work experience within Retail   Certification in Retail Business Management

Job Description: 

Ensure that full ranges of products are on the shelves at all times and neatly presented. Maintain the stock on the shelves to ensure it has not reached its sell by date. Restock merchandise when needed to ensure maximum sales. All out of stock queries from customers must be followed up on, in line with the customer service out of stock list and ensure they are dealt with in a timeous manner. Ensure delivered stock and/ or stock pulled from the storeroom are stored and packed in the correct space. Ensure merchandise displays, labels and pricing are correct at all times and report all price discrepancies to management. Ensure the storeroom organised, neat and tidy. Keep up to date with new product knowledge to effectively assist customers. Assist with restocking of merchandise and supplies when needed to ensure maximum sales. Assist with back shopping when required. All merchandise must be handled carefully to prevent any losses. Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments. Exchange merchandise for customers and accept returned goods by customers when authorised to do so by the Frontshop Leader. Process all loyalty cards including those of accelerated partners. Ensure cash is placed in the drop safe according to standard operating procedures. Ensure all line voids and price changes are approved and signed by a Frontshop Leader and/ or Retail Store Assistant. Ensure accurate cash flow at all times. Facilitate rotation of stoke on a regular basis and adhere to Dis-Chem stock control procedures. Report low stock levels, items that are out of stock, damaged stock and expired stock to management. Assist with the counting of stock files and general stocktaking. Identify and report damaged and expired stock immediately to management. Assist with the loading and off-loading of stock when needed. Ensure boxes are flattened after unpacking stock and taken to the designated area. Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers. Report customer compliments and complaints to management. Adhere to the customer turnover per hour rate as per company benchmark. Assist with the training of new and current team members. Ensure that outgoing stock/ items/ scripts are scanned and paid for. Keep daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until they are placed in the drop safe. Report bad and suspicious behaviour for both staff and customers to management. Housekeeping must be in accordance to Dis-Chem standards. Adhere to Dis-Chem Policies and Standard Operating Procedures. Adhere to Health and Safety rules and regulations. Adhere to the Dis-Chem uniform and personal appearance policy

Knowledge of retail operations and administration finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to. Comprehending fundamental arithmetic’s like addition, subtraction, multiplication and division. Conveys ideas and facts verbally using language Addresses customer questions in a timely manner Recognises the need for procedures and follows relevant procedures. Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight

Basic computer skills (Word, Excel, and Outlook), numerical skills. SAP.

Be able to work retail hours South African citizen MIE, no criminal record and clear credit rating Driver’s license and own reliable transport

Market-related salary

 Closing Date 26 August 2026