Frontshop Assistant - Mthatha Eastern Cape

📌 OPPORTUNITY OVERVIEW:-Dis-Chem Pharmacies Limited is actively recruiting for a Frontshop Assistant - Mthatha position in Eastern Cape. This is an excellent opportunity for professionals in the Sales / Marketing / Retail / Business / Development sector looking to advance their careers.

🎯 IDEAL CANDIDATE PROFILE:-We are seeking talented individuals with the following profile:• Experience Level: 0 - 1 years • Educational Background: Matric or equivalent• Industry Focus: Sales / Marketing / Retail / Business / Development• Location Preference: in Eastern Cape

💼 WHY THIS ROLE MATTERS:-Sales and marketing roles like Frontshop Assistant - Mthatha are key revenue drivers. This position offers direct impact on business growth and market expansion.

📈 CAREER DEVELOPMENT INSIGHTS:-With 1 year of experience, you're at an ideal point to expand your expertise in Sales / Marketing / Retail / Business / Development. This role offers growth opportunities and skill development.

📋 APPLICATION GUIDANCE:-When applying for this Frontshop Assistant - Mthatha position, ensure your CV highlights:• Relevant experience matching the 0 - 1 years requirement• Educational qualifications in line with Matric• Specific achievements in the Sales / Marketing / Retail / Business / Development field• Any certifications or specialized training

🌍 SOUTH AFRICA JOB MARKET CONTEXT:-The Sales / Marketing / Retail / Business / Development sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

Job Title: Frontshop Assistant - Mthatha Company: Dis-Chem Pharmacies Limited

Salary: Market-Related Job Type: Contract Sectors: FMCG Reference: 207010

Vacancy Details

Employer: Dis-Chem Pharmacies Limited

Dis-Chem’s Mthatha location is seeking a Frontshop Assistant (Fixed Term) to maintain high merchandising standards and provide exemplary customer service at the point of sale, following Dis-Chem policies and procedures.

Minimum Requirements: Essential: - Grade 12 – Matric or Senior Certificate - 0 – 6 Months Retail work experience

Advantageous: - 1 Year work experience within Retail - Certification in Retail Business Management

Job Description

• Ensure full ranges of products are always neatly presented on the shelves. - Maintain stock on shelves, ensuring no products have surpassed their sell-by date. - Restock merchandise as required to maximize sales. - Follow up on all out-of-stock queries from customers promptly, adhering to the customer service out-of-stock list. - Store delivered stock and/or stock from the storeroom correctly and efficiently. - Verify that merchandise displays, labels, and pricing are accurate, reporting any discrepancies to management. - Keep the storeroom organized, neat, and tidy. - Stay updated with new product knowledge to assist customers effectively. - Assist with the restocking of merchandise and supplies to ensure maximum sales. - Help with back shopping as needed. - Handle all merchandise carefully to prevent losses. - Process all purchases, receiving, verifying, and processing payments like cash, cards, vouchers, coupons, and other acceptable forms. - Exchange merchandise and accept returned goods as authorized by the Frontshop Leader. - Process all loyalty cards, including those of accelerated partners. - Place cash in the drop safe according to standard operating procedures. - Ensure line voids and price changes are approved and signed by a Frontshop Leader or Retail Store Assistant. - Maintain accurate cash flow at all times. - Facilitate regular stock rotation and follow Dis-Chem stock control procedures. - Report low stock levels, out-of-stock items, damaged stock, and expired stock to management. - Assist with stock file counting and general stocktaking. - Identify and report damaged and expired stock immediately to management. - Help with loading and unloading of stock when needed. - Flatten boxes after unpacking stock and take them to the designated area. - Establish a professional relationship with customers, providing friendly, helpful, and courteous assistance and advice. - Report customer compliments and complaints to management. - Adhere to the customer turnover per hour rate as per company benchmark. - Assist with training new and current team members. - Ensure outgoing stock/items/scripts are scanned and paid for. - Keep daily takings (cash, cheques, vouchers, card slips, line voids, and incomplete dockets) in the till drawer until placed in the drop safe. - Report suspicious behavior among staff and customers to management. - Maintain housekeeping in accordance with Dis-Chem standards. - Adhere to Dis-Chem policies and standard operating procedures. - Follow Health and Safety rules and regulations. - Comply with the Dis-Chem uniform and personal appearance policy.

Competencies

Essential: - Knowledge of retail operations and administration, finding solutions to potential issues and knowing when to escalate problems. - Understanding fundamental arithmetic, including addition, subtraction, multiplication, and division. - Ability to convey ideas and facts verbally using appropriate language. - Addresses customer questions in a timely manner. - Recognizes the need for procedures and follows relevant procedures. - Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.

Advantageous: - Basic computer skills (Word, Excel, and Outlook), numerical skills, and SAP.

Special Conditions of Employment: - Ability to work retail hours - South African citizen - No criminal record and clear credit rating - Driver’s license and own reliable transport

Remuneration and Benefits: Market-related salary

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.