Internal Sales - Epping Cape Town

📌 OPPORTUNITY OVERVIEW:-South Cape Recruitment (Pty) Ltd is actively recruiting for a Internal Sales - Epping position in Cape Town. This is an excellent opportunity for professionals in the Sales / Marketing / Retail / Business / Development sector looking to advance their careers.

🎯 IDEAL CANDIDATE PROFILE:-We are seeking talented individuals with the following profile:• Experience Level: 3 years • Educational Background: Others or equivalent• Industry Focus: Sales / Marketing / Retail / Business / Development• Location Preference: in Cape Town

💼 WHY THIS ROLE MATTERS:-Sales and marketing roles like Internal Sales - Epping are key revenue drivers. This position offers direct impact on business growth and market expansion.

📈 CAREER DEVELOPMENT INSIGHTS:-This role in Sales / Marketing / Retail / Business / Development offers valuable career progression opportunities aligned with your experience level and professional aspirations.

📋 APPLICATION GUIDANCE:-When applying for this Internal Sales - Epping position, ensure your CV highlights:• Relevant experience matching the 3 years requirement• Educational qualifications in line with Others• Specific achievements in the Sales / Marketing / Retail / Business / Development field• Any certifications or specialized training

🌍 SOUTH AFRICA JOB MARKET CONTEXT:-The Sales / Marketing / Retail / Business / Development sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

Job Title: Internal Sales Consultant - Epping Company: South Cape Recruitment (Pty) Ltd

Reference: CAW000852/CH

Vacancy Details

Employer: South Cape Recruitment (Pty) Ltd

Internal Sales Consultant - Epping

An esteemed company in the steel and tube sector is looking for a dynamic, sales-oriented Internal Sales Consultant to bolster their Cape Town team. The successful applicant will oversee customer inquiries, draft quotations, manage sales orders, source inventory, and aid the external sales team. This position demands comprehensive product expertise, outstanding customer service skills, and the capability to transform inquiries into sales while ensuring smooth order management.

Key Responsibilities

Internal Sales & Customer Service - Address incoming calls and convert customer inquiries into sales opportunities. - Manage customer questions and complaints with professionalism and efficiency. - Draft and dispatch quotations via telephone and email. - Follow up on all quotations to enhance sales conversions. - Receive, process, and track sales orders utilizing the relevant systems. - Keep precise records of customer inquiries, quotations, and orders. - Deliver product information and assist customers in meeting their requirements.

Order & Stock Management - Process sales orders and maintain accurate records in Syspro. - Procure standard and non-standard stock from verified suppliers. - Monitor back orders daily and release invoices for delivery as necessary. - Expedite orders and follow up on deliveries to ensure timely fulfillment. - Update customer discount structures in Syspro. - Collaborate with the Warehouse Manager regarding stock availability and deliveries. - Coordinate with the relevant external sales representative on customer orders.

External Sales Support - Collaborate closely with external sales representatives to support their sales activities. - Provide qualified leads and identify opportunities for new business. - Accompany external sales representatives on customer visits when necessary. - Maintain regular communication with the external sales team to ensure excellent customer service and effective order coordination.

Administration & Credit Control - Execute general office and sales administration tasks. - Ensure that customer inquiries and orders are captured and monitored via an effective system. - Follow established credit procedures and take steps to minimize customer credit exposure. - Assist in resolving account-related queries and support efficient sales administration.

Minimum Requirements - At least three years’ experience in the steel and tube industry, ideally in a sales-related role. - Relevant product knowledge within the steel and tube industry. - Syspro experience would be advantageous. - Strong sales abilities and a results-driven approach. - Confident personality with excellent communication and interpersonal skills. - Good organizational and administrative skills. - Strong customer service and relationship-building skills. - Ability to manage multiple inquiries and orders in a fast-paced environment. - Proactive approach to problem-solving and follow-up on outstanding quotations and orders. - Must reside in Cape Town or the surrounding areas, as relocation is not being considered.