Online Administrator - Claremont Cape Town

📌 OPPORTUNITY OVERVIEW:-Dis-Chem Pharmacies Limited is actively recruiting for a Online Administrator - Claremont position in Cape Town. This is an excellent opportunity for professionals in the Sales / Marketing / Retail / Business / Development sector looking to advance their careers.

🎯 IDEAL CANDIDATE PROFILE:-We are seeking talented individuals with the following profile:• Experience Level: 1 year • Educational Background: Matric or equivalent• Industry Focus: Sales / Marketing / Retail / Business / Development• Location Preference: in Cape Town

💼 WHY THIS ROLE MATTERS:-Sales and marketing roles like Online Administrator - Claremont are key revenue drivers. This position offers direct impact on business growth and market expansion.

📈 CAREER DEVELOPMENT INSIGHTS:-With 1 year of experience, you're at an ideal point to expand your expertise in Sales / Marketing / Retail / Business / Development. This role offers growth opportunities and skill development.

📋 APPLICATION GUIDANCE:-When applying for this Online Administrator - Claremont position, ensure your CV highlights:• Relevant experience matching the 1 year requirement• Educational qualifications in line with Matric• Specific achievements in the Sales / Marketing / Retail / Business / Development field• Any certifications or specialized training

🌍 SOUTH AFRICA JOB MARKET CONTEXT:-The Sales / Marketing / Retail / Business / Development sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

Job Title: Digital Retail Coordinator - Claremont Company: Dis-Chem Pharmacies Limited

Salary: Market Related

Job Type: Permanent

Sector: General Retail

Reference: 206983

Vacancy Details

Employer: Dis-Chem Pharmacies Limited

We are currently seeking a Digital Retail Coordinator for our Claremont, Cavendish store. The primary role will focus on ensuring seamless operations for the Dis-Chem Online Store’s Click & Collect service.

Minimum Requirements: Essential: - Grade 12 / Matric - Minimum of 1 year of experience in a relevant retail environment - Proficiency in MS Office and Internet browser management

Job Specifications: - Deliver outstanding customer relations for all Click & Collect users - Oversee and manage customer orders, ensuring they are prepared for collection prior to the customer’s visit - Respond promptly to all email and system inquiries - Maintain precise records of all Click and Collect orders from receipt to delivery - Identify and implement strategies to minimize customer wait times during store pick-ups - Report system issues immediately to enhance customer satisfaction - Accurately pick and pack parcels to prevent customer discrepancies - Address customer queries swiftly and appropriately - Communicate unresolved customer issues to management - Engage in regular updates with management regarding online operations - Implement any new operational changes as directed by management

Competencies: Essential: - Knowledge of best practices for Click and Collect in-store operations - Driven by customer service excellence - Exceptional communication and active listening skills - Strong customer service abilities - Attention to detail - Deadline-oriented - Problem-solving skills - Patient, honest, and trustworthy - Time management and accountability

Advantageous: - Basic understanding of Online shopping (e-Commerce) in South Africa - Bilingual

Special Conditions of Employment: - Willingness and ability to work during retail hours - Reliable transportation - Fully vaccinated (proof of vaccination certificate) - South African citizen - Clear credit and criminal records

Remuneration and Benefits: - Market-related salary - Medical aid - Provident fund - Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.