Sales Manager - JHB/PTA Johannesburg

📌 OPPORTUNITY OVERVIEW:-Virgin Active South Africa (Pty) Ltd is actively recruiting for a Sales Manager - JHB/PTA position in Johannesburg. This is an excellent opportunity for professionals in the Sales / Marketing / Retail / Business / Development sector looking to advance their careers.

🎯 IDEAL CANDIDATE PROFILE:-We are seeking talented individuals with the following profile:• Experience Level: 3 - 4 years • Educational Background: Matric or equivalent• Industry Focus: Sales / Marketing / Retail / Business / Development• Location Preference: in Johannesburg

💼 WHY THIS ROLE MATTERS:-Sales and marketing roles like Sales Manager - JHB/PTA are key revenue drivers. This position offers direct impact on business growth and market expansion.

📈 CAREER DEVELOPMENT INSIGHTS:-This role in Sales / Marketing / Retail / Business / Development offers valuable career progression opportunities aligned with your experience level and professional aspirations.

📋 APPLICATION GUIDANCE:-When applying for this Sales Manager - JHB/PTA position, ensure your CV highlights:• Relevant experience matching the 3 - 4 years requirement• Educational qualifications in line with Matric• Specific achievements in the Sales / Marketing / Retail / Business / Development field• Any certifications or specialized training

🌍 SOUTH AFRICA JOB MARKET CONTEXT:-The Sales / Marketing / Retail / Business / Development sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

Job Title: Sales Manager - JHB/PTA Company: Virgin Active South Africa (Pty) Ltd

Salary: Market Related

Job Type: Permanent

Sectors: Sales, Health, Fitness & Beauty

Reference: 205999

Vacancy Details

Employer: Virgin Active South Africa (Pty) Ltd

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**Position Overview**

Your role is to change people’s lives for the better through wellness. We offer social wellness experiences that help individuals achieve their personal wellness goals through holistic physical, mental, nutritional, and social wellbeing. This position aims to implement the national sales strategy in club operations, ensuring robust leadership, strategic planning, and support to meet club sales unit and revenue targets.

**Duties and Responsibilities**

**Sales Performance & Delivery**

• Drive achievement of club sales budgets (net member movement & revenue) for the respective club. - Translate national strategy into actionable, specific club plans. - Monitor daily, weekly, and monthly performance, intervening promptly to address gaps. - Report on key sales performance metrics with plans to improve or maximize outcomes.

**Activity & Performance Management**

• Oversee consistent activity management within the club (leads, calls, appointments, conversions). - Hold Sales Consultants accountable to clear KPIs, standards, and routines. - Implement structured performance coaching plans (targets, reviews, corrective actions where needed). - Support clubs by identifying and capitalizing on lucrative business opportunities in the club's catchment area.

**Coaching, Training & Capability Building**

• Coach Sales Consultants to enhance sales performance and executional excellence, employing unreasonable hospitality principles. - Facilitate in-club staff coaching to ensure training is applied and embedded at the required delivery standard. - Standardize and scale best-practice sales behaviors in the club. - Deliver and facilitate structured training programs as per the sales team’s needs or as directed regionally or nationally.

**Recruitment, Talent Retention & HR Practice**

• Accountable for the recruitment, selection, and onboarding of Sales Consultants who align with our performance culture and purpose. - Build a strong talent pipeline and succession plan for the club. - Drive a sustainable sales team focused on the retention of successful sales consultants. - Ensure consistent application of HR practices and processes within the club.

**Culture & Leadership**

• Foster a high-performance, accountable, and disciplined sales culture. - Reinforce expectations around urgency, professionalism, and execution excellence. - Align all teams to the Social Wellness / 2nd Space value proposition. - Encourage product usage to ensure team engagement in our wellness proposition.

**Member-Centric Growth**

• Ensure the sales team drives quality onboarding and early member engagement. - Monitor and enhance retention drivers through improved sales behaviors. - Use member insights to influence long-term value, focusing on more than just acquisition.

**Reporting & Insights**

• Provide clear, data-driven reporting on performance, risks, and opportunities. - Use insights to guide decision-making and prioritize actions. - Ensure accuracy and discipline in all sales systems and reporting tools.

**Minimum Requirements**

**We Can't Live Without:**

• Formal Matric qualification - 3-4 years’ experience in sales or similar role - 1–2 years sales management experience, with proven track record in developing and retaining successful sales teams - Strong understanding of the consumer sales process, including pipeline management, lead conversion, performance tracking, and optimization of key conversion metrics - Strong training and coaching ability - Excellent communication, interpersonal, and presentation skills - Proven leadership capability with the ability to inspire, coach, and develop high-performing Sales Consultants - Data-driven and analytical, with the ability to translate insights into actionable sales actions

**Core Interpersonal Skills:**

• Emotional Intelligence – proven ability to anticipate the needs of others before they are voiced - Active Listening – genuinely hear concerns, defuse tense situations, and ensure members and staff feel heard and valued - Cultural Awareness and Fluency – understand international norms, etiquette, and diverse backgrounds to provide a welcoming environment for international and VIP members - Empathy – understand or be aware of someone else’s feelings, especially during stressful situations

**Operational & Leadership Skills Required:**

• Attention to Detail – noticing the small things - Resilience and Composure – remain calm and optimistic under extreme pressure, during peak periods or system failures - Problem solving and conflict resolution – turn challenges into opportunities, resolve issues before they impact a member’s experience - Adaptability – handle unpredictable shifts in processes, resource changes, last-minute VIP guest arrivals, or sudden changes in event plans - Relatability – capacity to connect with diverse stakeholders across all backgrounds - Situational Awareness – constantly monitor the environment to identify members who need support or help - Curiosity – seek out and transform standard transactions into personalized stories and memorable experiences - Time Management – efficiently meet stringent deadlines while maintaining a relaxed and unhurried demeanor for guests - Digital Fluency – proficient in new age technology and systems