Our client, a leading financial institution, is seeking an experienced ServiceNow Software Developer for a 6-month contract based in Sandton. The successful candidate will be responsible for the technical development, configuration and implementation of ServiceNow Operational Health and Safety (OHS) capabilities, with a strong focus on digitising and automating workplace inspection, audit and contractor safety processes. This role requires a technically strong ServiceNow professional who can translate OHS business requirements into practical, scalable digital solutions.
Key ResponsibilitiesDesign, develop, configure and implement ServiceNow OHS solutions and capabilities. Digitise and automate workplace inspection and audit processes. Develop and configure digital inspection checklists, registers, appointment letters and certificates. Build workflows and automation to improve OHS processes, approvals and compliance. Develop a digital platform enabling contractors to upload safety files for review and approval. Implement workflows supporting the review, assessment, approval and tracking of contractor safety documentation by OHS specialists. Configure ServiceNow forms, workflows, business rules, notifications, catalog items and other platform components. Translate business and OHS requirements into technical solutions. Integrate ServiceNow capabilities with relevant enterprise systems where required. Troubleshoot, test and resolve technical issues within the ServiceNow platform. Participate in solution design, development, testing, deployment and post-implementation support. Ensure solutions follow ServiceNow development standards, security requirements and governance frameworks. Collaborate with OHS specialists, business stakeholders, project teams and technical teams. Produce appropriate technical documentation and support knowledge transfer.
Required Experience & Skills
Proven experience as a ServiceNow Software Developer / Technical Consultant. Strong hands-on experience with ServiceNow development and configuration. Experience implementing and developing ServiceNow Operational Health and Safety (OHS) solutions. Demonstrated experience digitising and automating workplace inspections and audit processes. Experience developing checklists, registers, appointment letters and certificates within ServiceNow or similar digital platforms. Experience designing workflow-driven approval processes. Experience developing solutions for contractor management and safety-file submission/review processes. Strong understanding of ServiceNow architecture, configuration and development practices. Experience with ServiceNow scripting, business rules, client scripts, UI policies, workflows/Flow Designer and integrations. Ability to analyse business requirements and translate them into effective technical solutions. Strong troubleshooting and problem-solving capabilities. Excellent communication and stakeholder management skills.
Advantageous
Experience within banking or financial services. Experience working with Occupational Health and Safety (OHS) processes and compliance requirements. Experience with ServiceNow integrations and APIs. Experience working in large, complex enterprise environments. Relevant ServiceNow certifications.
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