SLA Account Manager Brackenfell

📌 OPPORTUNITY OVERVIEW:-Status Staffing is actively recruiting for a SLA Account Manager position in Brackenfell. This is an excellent opportunity for professionals in the Sales / Marketing / Retail / Business / Development sector looking to advance their careers.

🎯 IDEAL CANDIDATE PROFILE:-We are seeking talented individuals with the following profile:• Experience Level: 2 years • Educational Background: Matric or equivalent• Industry Focus: Sales / Marketing / Retail / Business / Development• Location Preference: in Brackenfell

💼 WHY THIS ROLE MATTERS:-Sales and marketing roles like SLA Account Manager are key revenue drivers. This position offers direct impact on business growth and market expansion.

📈 CAREER DEVELOPMENT INSIGHTS:-This role in Sales / Marketing / Retail / Business / Development offers valuable career progression opportunities aligned with your experience level and professional aspirations.

📋 APPLICATION GUIDANCE:-When applying for this SLA Account Manager position, ensure your CV highlights:• Relevant experience matching the 2 years requirement• Educational qualifications in line with Matric• Specific achievements in the Sales / Marketing / Retail / Business / Development field• Any certifications or specialized training

🌍 SOUTH AFRICA JOB MARKET CONTEXT:-The Sales / Marketing / Retail / Business / Development sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

Job Title: SLA Account Manager Company: Status Staffing

Salary: Market Related

Job Type: Permanent

Sectors: Sales Management

Reference: PC002138/MB

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**Position Details**

**Employer:** Status Staffing

Our client in Brackenfell, Cape Town, is on the lookout for a seasoned SLA Account Manager to join their team. The chosen individual must possess at least 2 years of HVAC experience, demonstrate robust technical knowledge, and exhibit outstanding communication and customer service abilities. Essential qualifications include a Grade 12 certificate, a valid driver’s license, and personal vehicle ownership. Proficiency in Excel, Word, and Outlook is mandatory, while experience with Pastel and Office 365 is seen as a plus. The ideal candidate should be organized, proactive, goal-oriented, and dedicated to providing superior service.

**Application Requirements:**

• A recent professional profile photo must accompany your application. - **Employment Type:** Permanent - **Sector:** Maintenance / Account Management - **Basic Salary:** R10 000 – R15 000 + Benefits - **Start Date:** As soon as possible

**Qualifications:**

• Essential: Grade 12 qualification - Preferred: Tertiary qualification - Essential: Minimum 2 years of proven HVAC experience - Required: Valid driver’s license and personal vehicle - Necessary: Strong technical knowledge - Required: Proficient in Microsoft Excel, Word, and Outlook - Advantageous: Experience with Pastel and Office 365 - Required: Sales and target-oriented mindset - Essential: Excellent verbal communication and customer empathy skills - Necessary: Exceptional customer liaison and service skills - Required: Outstanding organizational and planning skills - Required: Strong problem-solving abilities - Essential: High attention to detail - Required: Methodical, thorough, and well-organized - Necessary: Proactive, energetic, and positive outlook

**Responsibilities:**

• Oversee a high volume of customer service level agreements (SLAs) - Schedule and coordinate technical teams for effective service delivery - Meet sales targets and contribute to business expansion - Formulate and execute strategies to boost sales - Foster and maintain robust client relationships - Handle all client communications and provide feedback reports - Manage customer invoicing processes - Conduct regular site visits to ensure service excellence

**Hours:**

• Monday to Thursday: 07:30 – 17:00 - Friday: 07:30 – 16:15

If you meet the requirements, please apply on our website at www.statusstaffing.com today. If you do not receive a response within 10 working days, consider your application unsuccessful. We will keep your credentials on file for future similar positions.