Customer Service Advisor Vereeniging

📌 OPPORTUNITY OVERVIEW:-Pepkor Lifestyle is actively recruiting for a Customer Service Advisor position in Vereeniging. This is an excellent opportunity for professionals in the Customer / Care sector looking to advance their careers.

🎯 IDEAL CANDIDATE PROFILE:-We are seeking talented individuals with the following profile:• Experience Level: Not Specified • Educational Background: Matric or equivalent• Industry Focus: Customer / Care• Location Preference: in Vereeniging

💼 WHY THIS ROLE MATTERS:-The Customer Service Advisor position is an important role within the Customer / Care sector, offering meaningful career development and professional growth opportunities.

📈 CAREER DEVELOPMENT INSIGHTS:-This role in Customer / Care offers valuable career progression opportunities aligned with your experience level and professional aspirations.

📋 APPLICATION GUIDANCE:-When applying for this Customer Service Advisor position, ensure your CV highlights:• Relevant experience matching the Not Specified requirement• Educational qualifications in line with Matric• Specific achievements in the Customer / Care field• Any certifications or specialized training

🌍 SOUTH AFRICA JOB MARKET CONTEXT:-The Customer / Care sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

Job Title: Customer Service Advisor Company: Pepkor Lifestyle

Salary: Market Related Job Type: Permanent Sectors: Retail Sales Reference: 201730

Job Overview ----------------- Pepkor Lifestyle is seeking a dedicated and dynamic Customer Service Advisor to thrive in our bustling retail setting. Every day presents a new and exciting challenge. The ideal candidate will demonstrate exceptional customer service skills, accuracy, honesty, and integrity. They will interact professionally with customers, ensuring the precise handling of transactions and administrative tasks while meeting set targets in both tech and furniture retail sectors.

Responsibilities ----------------- The Customer Service Advisor will interact with customers in a customer-focused manner, achieving individual targets. They will manage administration, process transactions and cash-ups effectively. Self-management and teamwork are essential. Security and safety protocols must be adhered to, while ensuring up-to-date product knowledge is maintained. Receiving and dispatching of stock, merchandising, housekeeping, and store presentation are key responsibilities.

Requirements ------------ Minimum qualifications for this role include a Matric certificate, numerical skills, and the ability to handle cash transactions. Computer literacy, attention to detail, and interpersonal skills are crucial. Written and communication skills, team work, and telephone etiquette are also required. Target-driven and customer-centric approach is mandatory. Practical experience in a financial and administrative role is advantageous. SAP experience is beneficial, as is proficiency in MS Office (Word, Excel).

Additional Skills ----------------- A background in cellular and retail experience is beneficial, along with knowledge of the company's policies, practices, processes, and systems. Conscientiousness, integrity, fraud detection skills, and a target-driven mindset are also essential. The successful candidate should be ready to embark on a rewarding career journey and make a significant contribution to Pepkor Lifestyle.