đ OPPORTUNITY OVERVIEW:-Huntswood is actively recruiting for a Customer Service and Support Advisor - USA position in Umhlanga. This is an excellent opportunity for professionals in the Customer / Care sector looking to advance their careers.
đŻ IDEAL CANDIDATE PROFILE:-We are seeking talented individuals with the following profile:⢠Experience Level: 1 - 2 years ⢠Educational Background: Others or equivalent⢠Industry Focus: Customer / Care⢠Location Preference: in Umhlanga
đź WHY THIS ROLE MATTERS:-The Customer Service and Support Advisor - USA position is an important role within the Customer / Care sector, offering meaningful career development and professional growth opportunities.
đ CAREER DEVELOPMENT INSIGHTS:-This role in Customer / Care offers valuable career progression opportunities aligned with your experience level and professional aspirations.
đ APPLICATION GUIDANCE:-When applying for this Customer Service and Support Advisor - USA position, ensure your CV highlights:⢠Relevant experience matching the 1 - 2 years requirement⢠Educational qualifications in line with Others⢠Specific achievements in the Customer / Care field⢠Any certifications or specialized training
đ SOUTH AFRICA JOB MARKET CONTEXT:-The Customer / Care sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
Job Title: Customer Service and Support Advisor - USA Company: Huntswood
Job Type: Permanent Sectors: Call Centre Sales Reference: 206176
Vacancy Details Employer: Huntswood
Step Into a HighâEnergy US Support Role â Weâre Hiring!
Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced, dynamic environment? We have an exciting opportunity for you to join our team as a Customer Services Advisor.
What youâll be doing: - Handling inbound calls and emails from customers with professionalism and empathy - Providing clear, helpful information regarding healthcare systems - Keeping customers informed about various healthcare options - Meeting personal and team performance targets - Growing your skills â with potential for further training on more complex queries
What weâre looking for: 1 year of customer service experience â USA campaign experience is imperative Experience in a financial service environment (healthcare advantageous) Ability to understand the metric systems Excellent communication and active listening skills High attention to detail and accuracy Resilience, adaptability, and a team-player attitude Basic knowledge of CRM systems or a willingness to learn
Salary Range and Work Times: To be discussed at the interview stage
Core Behaviors: Huntswoodâs employees are described as dependable, driven, and collaborative. The job holder should align to our 6 Fundamental Values: - Bring Your âAâ Game - Strive For Greater - Enable and empower all employees - Do the right thing - Own it - Deliver unbelievable service
All appointments are subject to the positive outcome of pre-employment verification checks.
How To Apply
-
Make sure you are logged in and your email is verified(Register if you dont have an account).
-
Click the Apply Now button above.
-
Your default email application or application link will open.
-
Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
-
Use a professional subject line such as Application for "Indicate Position"
-
Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
