📌 OPPORTUNITY OVERVIEW:-Wheco Group is actively recruiting for a IT Support Assistant position in Eastern Cape. This is an excellent opportunity for professionals in the Ict / Computer sector looking to advance their careers.
🎯 IDEAL CANDIDATE PROFILE:-We are seeking talented individuals with the following profile:• Experience Level: 2 - 3 years • Educational Background: Matric or equivalent• Industry Focus: Ict / Computer• Location Preference: in Eastern Cape
💼 WHY THIS ROLE MATTERS:-ICT professionals in IT Support Assistant positions drive digital innovation. This role is crucial for businesses undergoing digital transformation in South Africa.
📈 CAREER DEVELOPMENT INSIGHTS:-At the 2-3 year mark in Ict / Computer, you can leverage your foundational knowledge to take on more complex responsibilities and leadership opportunities.
📋 APPLICATION GUIDANCE:-When applying for this IT Support Assistant position, ensure your CV highlights:• Relevant experience matching the 2 - 3 years requirement• Educational qualifications in line with Matric• Specific achievements in the Ict / Computer field• Any certifications or specialized training
🌍 SOUTH AFRICA JOB MARKET CONTEXT:-The Ict / Computer sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
Job Title: IT Support Assistant Company: Wheco Group
Salary: Market Related Job Type: Permanent Sectors: IT Retail Reference: 205841
Reference: 205841
Job Details
Employer: Wheco Group
At Wheco, technology is integral to supporting our people, systems, and operations. As our business expands, we are dedicated to developing robust internal IT capabilities to keep our teams connected, productive, and well-supported. We seek a proactive IT Support Assistant who thrives on tackling technical challenges, aiding users, and maintaining a dependable IT infrastructure. If you are enthusiastic about technology and delivering top-notch support, this is your chance to join a dynamic team where your efforts will make a tangible impact.
Join Wheco as an IT Support Assistant and offer hands-on technical support throughout our expanding business operations.
Key Responsibilities
• Deliver first-line IT support to staff across various departments • Install, configure, and troubleshoot computer hardware, software, and network equipment • Assist with VoIP and telecommunications systems, including extensions and telephone provisioning • Handle IT support tickets and follow up on unresolved technical issues • Maintain IT asset registers, inventory records, and infrastructure documentation • Support internet connectivity, LTE failover devices, and site installations • Aid with backup power infrastructure, including generators, inverters, and solar systems • Communicate with suppliers and service providers regarding IT and infrastructure needs • Conduct site inspections, infrastructure audits, installations, and testing • Assist with IT projects, reporting, and infrastructure improvements
Skills and Requirements
• Strong problem-solving abilities • Excellent communication and interpersonal skills • Self-motivated and self-directed • Strong attention to detail • Effective time management and organizational skills • Ability to work independently and collaboratively
Minimum Requirements
• Grade 12 (Matric) • 2–3 years' experience in IT support, telecommunications, or infrastructure support preferred • Relevant IT qualification advantageous • Knowledge of PC hardware, Windows, Microsoft Office, and common business software • Knowledge of network installations, setup, and diagnostics • Experience with VoIP or telecommunications systems advantageous • Experience working with suppliers and service providers advantageous • Valid South African driver's licence (essential) • Own vehicle advantageous • Willingness to travel between company sites • Comfortable working across office, warehouse, retail, manufacturing, and operational environments • Willingness to work outside normal business hours when required
Join us in keeping our business connected. Apply now!
How To Apply
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Click the Apply Now button above.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
