š OPPORTUNITY OVERVIEW:-West Coast Personnel is actively recruiting for a Technical Support Technician position in Cape Winelands. This is an excellent opportunity for professionals in the Ict / Computer sector looking to advance their careers.
šÆ IDEAL CANDIDATE PROFILE:-We are seeking talented individuals with the following profile:ā¢ Experience Level: Not Specified ā¢ Educational Background: Others or equivalentā¢ Industry Focus: Ict / Computerā¢ Location Preference: in Cape Winelands
š¼ WHY THIS ROLE MATTERS:-ICT professionals in Technical Support Technician positions drive digital innovation. This role is crucial for businesses undergoing digital transformation in South Africa.
š CAREER DEVELOPMENT INSIGHTS:-This role in Ict / Computer offers valuable career progression opportunities aligned with your experience level and professional aspirations.
š APPLICATION GUIDANCE:-When applying for this Technical Support Technician position, ensure your CV highlights:ā¢ Relevant experience matching the Not Specified requirementā¢ Educational qualifications in line with Othersā¢ Specific achievements in the Ict / Computer fieldā¢ Any certifications or specialized training
š SOUTH AFRICA JOB MARKET CONTEXT:-The Ict / Computer sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
Job Title: Technical Support Specialist Company: West Coast Personnel
Salary: R10 000.00 - R15 000.00 Per Month Job Type: Permanent Sectors: IT Benefits: Company Car Reference: CPT000668/BW
Job Description: We are looking for a Technical Support and Installation Specialist to join our energetic team in Paarl. The successful candidate will deliver outstanding customer service, handle broadband installations, and guarantee the smooth and efficient operation of all technical systems.
Key Responsibilities: - Oversee the helpdesk and deliver professional technical support to customers. - Set up and update new customer systems. - Maintain and update UNMS devices daily. - Conduct stock control and manage field inventory. - Document installations and repairs using Google Calendar or OneNote. - Stay abreast of advancements in broadband technology. - Perform safe and responsible on-site service calls. - Keep tools and equipment in optimal working condition. - Offer clear guidance to customers on using routers and services. - Test and troubleshoot equipment and infrastructure issues. - Remove or replace equipment following service cancellations or changes. - Conduct site surveys for potential customers. - Adhere to health and safety regulations and lead weekly tool talks. - Collaborate with team members and assist management with ad hoc tasks.
Basic Qualifications: - Valid driverās license. - Demonstrated experience in broadband, networking, or technical support. - Thorough understanding of routers, wireless technology, and internet systems. - Excellent communication and problem-solving abilities. - Capability to work independently and as part of a team. - Physically able to climb ladders and work in confined spaces.
Additional Information: Use of the company vehicle is permitted strictly for business purposes.
How To Apply
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Click the Apply Now button above.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
