Salary: Market Related Job Type: Permanent Sectors: Investment Management Reference: 197670 Job Type: Permanent Sectors: Investment Management Reference: 197670 Sectors: Investment Management Reference: 197670 Reference: 197670
Vacancy DetailsEmployer: Lesaka Technologies
🚀 We're Hiring: Senior Manager: Transformation and Training 📍 Location: Western Cape 📊 Reporting Line: Executive Head: Shared Services 💼 Job PurposeLesaka Merchant is looking for a Senior Manager: Transformation and Training to lead the design and implementation of large-scale transformation, organisational change, and capability development initiatives across the Merchant Operations Division. This role is responsible for driving strategic transformation programmes that support the adoption of new technologies, data-driven decision-making, artificial intelligence, operational processes, products, and systems, while developing a future-fit workforce capable of succeeding in a rapidly evolving fintech environment. The successful candidate will play a pivotal role in enabling business strategy execution, fostering a culture of continuous learning, and equipping employees with the skills, mindset, and agility required to thrive in a volatile, uncertain, complex, and ever-changing world.🔍 Key Responsibility AreasTransformation & Training Strategy and Value EnablementDevelop and implement a comprehensive Transformation and Training Strategy aligned to the Merchant Operations Division's strategic objectives. Bridge the gap between technological innovation and workforce readiness through targeted capability-building initiatives. Position the Transformation and Training function as a strategic enabler of organisational agility, speed, and growth. Secure appropriate funding and resources to deliver transformation and capability development programmes. Embed the One Lesaka vision, values, culture, and customer-centric mindset into all transformation and training initiatives. Measure programme success through business impact, behavioural change, cultural outcomes, and return-on-investment metrics.⚙️ Transformation & Training Processes, Systems and Business RulesDesign and implement transformation and training processes, systems, governance frameworks, and business rules. Develop scalable learning and development frameworks aligned to legislative and equity requirements. Maintain transformation and training documentation, standards, and quality manuals. Develop and manage annual training calendars and capability-building roadmaps. Ensure transformation and learning initiatives remain flexible and responsive to changing business requirements. Leverage the National Qualifications Framework and industry best practices to maximise learning outcomes. Stakeholder Management & AlignmentBuild and maintain strong relationships with key internal and external stakeholders. Partner with business leaders to identify and prioritise transformation and learning requirements. Facilitate alignment and collaboration across functions to support change initiatives. Participate in supplier engagements and procurement activities relating to transformation and training services. Collaborate with Operational Facilities teams to ensure appropriate learning and event infrastructure is available. Maintain a database of strategic training and transformation partners. Transformation & Training DeliveryDesign and deliver transformation programmes across strategic, operational, cultural, behavioural, digital, restructuring, and merger-related initiatives. Develop innovative learning interventions that support emerging technologies, artificial intelligence, automation, and data-driven operations. Deliver training through a blended learning approach including digital platforms, virtual classrooms, workshops, coaching, self-paced learning, lunch-and-learn sessions, and community forums. Support ongoing mandatory and operational training requirements across multiple functions. Drive organisational change initiatives that build resilience, adaptability, and continuous improvement. Ensure employees are equipped to navigate disruption, embrace innovation, and capitalise on growth opportunities. People Leadership, Capability & Team PerformanceLead and develop a high-performing Transformation and Training team. Ensure appropriate workforce capacity and capability to meet business needs. Manage performance, productivity, accountability, and continuous improvement. Provide coaching, mentoring, and development opportunities. Drive succession planning and talent retention initiatives. Foster a customer-focused, high-performance culture aligned to Lesaka's values. Champion employee growth, learning, and career development.🎓 Qualifications & ExperienceMinimum QualificationBachelor's Degree in Business, Finance, Economics, Information Technology, Human Resources, or a related field. Minimum Experience3–5 years' experience in Management Consulting, Corporate Strategy, Human Capital Development, Learning & Development, Organisational Change, or Operational Transformation. Experience within consulting, fintech, banking, financial services, or similarly fast-paced environments. Proven experience leading large-scale transformation and organisational change initiatives. Demonstrated experience overcoming resistance to change in cross-functional and high-growth environments. Strong stakeholder management experience, including engagement with senior executives. Proven ability to identify capability gaps and develop transformation and training roadmaps. Certifications (Advantageous)Certified Change Management Practitioner (Prosci, CMP, or equivalent)Project Management CertificationMembership with recognised HR Professional Bodies🧠 Knowledge RequirementsProductsTransformation and Change Management solutionsLearning and Development programmesWorkforce Capability Development frameworksSystemsLearning Management Systems (LMS)Transformation and Change PlatformsTalent and Performance Management SystemsProcessesOrganisational TransformationChange ManagementLearning & DevelopmentWorkforce PlanningSuccession Planning and Capability DevelopmentCompliance RequirementsSkills Development ActNational Qualifications Framework ActBasic Conditions of Employment ActOccupational Health and Safety Act (OHSA)Work ConditionsExtensive travel across South Africa, including remote locations. Regular engagement with business leaders, employees, suppliers, and strategic partners. Dynamic, high-growth fintech environment.🔗 Ready to shape the future workforce, drive transformational change, and build a culture of continuous learning and innovation?Apply now or share this opportunity with a suitable candidate.#Hiring #Transformation #Training #Leadership #ChangeManagement #LearningAndDevelopment #HumanCapital #Operations #Fintech #SharedServices #CareerOpportunity #LesakaMerchant #WesternCapeJobs
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