Senior Technical Specialist Sandton

Helderberg Personnel cc is actively recruiting for a Senior Technical Specialist position in Sandton. This is an excellent opportunity for professionals in the Ict / Computer sector looking to advance their careers.

• Experience Level: 3 - 5 years • Educational Background: Others or equivalent • Industry Focus: Ict / Computer • Location Preference: in Sandton

ICT professionals in Senior Technical Specialist positions drive digital innovation. This role is crucial for businesses undergoing digital transformation in South Africa.

This role in Ict / Computer offers valuable career progression opportunities aligned with your experience level and professional aspirations.

When applying for this Senior Technical Specialist position, ensure your CV highlights: • Relevant experience matching the 3 - 5 years requirement • Educational qualifications in line with Others • Specific achievements in the Ict / Computer field • Any certifications or specialized training

The Ict / Computer sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

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Salary: Market Related Job Type: Permanent Sectors: IT Reference: SW006560/JM Job Type: Permanent Sectors: IT Reference: SW006560/JM Sectors: IT Reference: SW006560/JM Reference: SW006560/JM

Employer: Helderberg Personnel cc

My client, who is an Information Technology solutions provider is seeking to employ Senior Technical Specialist to be based at their Woodstock office. The ideal candidate will have 3-5 years’ experience with Windows 10, Windows 7/8 and MS Office 2003-2016 and the necessary A+, N+ and MCITP / MCTS / MCSA qualifications as well as a valid license and own vehicle.

Position Summary and Primary Objectives The Junior Technical Specialist role is to provide a single point of contact for end users to receive support within the organizations computing environment. The Senior Technical Specialist will also troubleshoot problematic areas using either one of the following ways; via telephone, email or remote support.

Main Duties / Key AccountabilitiesAssist with the installation, configuration and on-going usability of desktop computers, peripheral equipment and software. The position responsibility requires independent analyses, communication and problem solving. Work is performed with little supervision and requires initiative and judgment. To Progress/close incidents to satisfactory conclusion on the incident system. Works with vendor support contacts to resolve technical problems. Ensure Desktop computers interconnect seamlessly with diverse systems. Work with procurement staff to purchase hardware and software. Other Duties as required. Requirements: Qualifying Experience3 - 5 years’ experience with Windows 10, Windows 7/8 and MS Office 2003-2016. Experience supporting MacOSConfiguring Microsoft Office applications/Basic troubleshooting in Word, Excel, and Outlook etc. Microsoft Office 365 experience with Outlook, OneDrive, Skype for business and SharePoint. Experience troubleshooting hardware issues and replacing hardware on both desktops and laptop computers. Experience installing/uninstalling software, patches, updates on Desktops and Laptops. Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points. Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc. Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing. Knowledge of printers: installing of network/USB printers, configuring scanning, sharing, physical setup and troubleshooting. Knowledge regarding, routers (logging into a router. basic configuration)Knowledge of anti-virus and virus removal. Correct loading & reloading procedures of computers, restoring of data, loading of drivers & software. Customer Service experience. Education and Training Grade 12A+N+MCITP/MCTS/MCSAOther IT related certifications may be presentedPersonal Attributes and Skills Required Ability to work without supervision. Good communication skillsShow Initiative. Ability to multi task. Good at problem solving. Customer Service / Customer relations. Ability to work in a team and support team members. Rise to the occasion when presented. Own car and valid drivers license.