Service Administration Clerk Durban

📌 OPPORTUNITY OVERVIEW:-BHBW South Africa Proprietary Limited is actively recruiting for a Service Administration Clerk position in Durban. This is an excellent opportunity for professionals in the Administration / Secretarial sector looking to advance their careers.

🎯 IDEAL CANDIDATE PROFILE:-We are seeking talented individuals with the following profile:• Experience Level: 1 year • Educational Background: Matric or equivalent• Industry Focus: Administration / Secretarial• Location Preference: in Durban

💼 WHY THIS ROLE MATTERS:-The Service Administration Clerk position is an important role within the Administration / Secretarial sector, offering meaningful career development and professional growth opportunities.

📈 CAREER DEVELOPMENT INSIGHTS:-With 1 year of experience, you're at an ideal point to expand your expertise in Administration / Secretarial. This role offers growth opportunities and skill development.

📋 APPLICATION GUIDANCE:-When applying for this Service Administration Clerk position, ensure your CV highlights:• Relevant experience matching the 1 year requirement• Educational qualifications in line with Matric• Specific achievements in the Administration / Secretarial field• Any certifications or specialized training

🌍 SOUTH AFRICA JOB MARKET CONTEXT:-The Administration / Secretarial sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.

Job Title: Service Administration Clerk Company: BHBW South Africa Proprietary Limited

Salary: Market Related

Job Type: Permanent

Sectors: Admin Manufacturing

Reference: 206397

Vacancy Details

Employer: BHBW South Africa Proprietary Limited

Purpose of the Role

Deliver clerical support specifically tailored to the Aftersales department, focusing on administrative assistance for technicians. Carry out related administrative tasks, including record keeping, filing, and data entry.

Key Performance Areas

• Generate and follow up on quotes - Cost all internal and external jobs - Compile and review lost sales reports for Service Managers - Maintain accurate records of technicians’ labor and overtime hours - Update invoices and technician sold hours - Manage Purchase Orders (POs) for suppliers, ensuring authorization - Process supplier invoices via MIGO and balance against order requests - Keep an updated and precise schedule of load tests - Accurately file Service documents - Compile WIP reports for Service Managers - In relevant regions, answer calls and receive customers at reception - Assist manager with meeting scheduling - Check monthly billing and collections - Perform general administrative duties - Provide administrative support for technicians and Area Service Managers - Handle national accounts, including monthly hours, abuse reports, quotations, order numbers, and invoicing - Monitor spare parts and job turnaround times - Ensure a safe working environment in line with safety policies and procedures - Achieve individual Balanced Scorecard and KPIs - Demonstrate effective self-management and performance ownership - Adhere to any reasonable instructions

Qualification, Experience and Competencies:

Minimum Qualification: Grade 12

Minimum Experience: Administrative experience – minimum 1 year

A technical background is an advantage

Competencies

• Self-starter with a high level of initiative - Results/action oriented - Flexible and adaptable - Effective data analysis - Attention to detail - Customer service orientation - Effective verbal and written communication skills - Strong interpersonal relationships - Proficient in SAP - Computer literate – MS Office - Experience with National team and accounts - Team player