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Grade 12. CompTIA A+ Certification (Required) Valid driver''s license and own reliable vehicle (Required) Good communication and customer service skills Basic understanding of Windows operating systems and IT support processes
Provide first-line technical support via phone, email, and remote assistance. Troubleshoot and resolve desktop, laptop, printer, and basic network issues. Assist users with Microsoft 365 applications and related services. Log, track, and update support tickets within agreed service levels. Install and configure hardware and software. Escalate unresolved issues to senior technical staff.
PC and Laptop Support experience. Microsoft 365 support experience. Previous Service Desk or IT Support experience.
Note: Only shortlisted candidates are contacted.
Monthly based
Worldwide
Pretoria
Create account, take courses and earn verifiable certificates. Download and add certifications to your profile for better chance of getting hired.