📌 OPPORTUNITY OVERVIEWPro Talent is actively recruiting for a Canteen Manager position in South Africa. This is an excellent opportunity for professionals in the Catering / Confectionery sector looking to advance their careers.
🎯 IDEAL CANDIDATE PROFILEWe are seeking talented individuals with the following profile• Experience Level: Not Specified • Educational Background: Others or equivalent • Industry Focus: Catering / Confectionery • Location Preference: in South Africa
💼 WHY THIS ROLE MATTERSThe Canteen Manager position is an important role within the Catering / Confectionery sector, offering meaningful career development and professional growth opportunities.
📈 CAREER DEVELOPMENT INSIGHTSThis role in Catering / Confectionery offers valuable career progression opportunities aligned with your experience level and professional aspirations.
📋 APPLICATION GUIDANCEWhen applying for this Canteen Manager position, ensure your CV highlights: • Relevant experience matching the Not Specified requirement • Educational qualifications in line with Others • Specific achievements in the Catering / Confectionery field • Any certifications or specialized training
🌍 SOUTH AFRICA JOB MARKET CONTEXTThe Catering / Confectionery sector in South Africa continues to show strong demand for skilled professionals. This position represents a valuable opportunity in the current job market.
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The Catering Manager is responsible for the effective management and operation of the 24/7 canteen. This role combines front-of-house supervision, kitchen oversight, procurement, stock control, and administrative duties to ensure the delivery of safe, high-quality, cost-effective Food & Beverage services while maintaining excellent customer service standards and facilitating growth and profitability of the operation.
Location: Westville
Salary: DOE
This role is available immediately
Full Catering Operations Management
Oversee daily canteen operations, ensuring smooth service across all shifts. Monitor opening and closing of the canteen sites as required; ensure readiness for service at all times. Ensure canteen is clean, hygienic, safe, and compliant with food health and safety regulations. Create, implement and monitor standard operating procedures (SOPs) for preparation, storage, service, and customer interaction. Report all facility and maintenance requirement to the Operations Manager
Staff Management & Training
Recruit, induct, and manage canteen staff (chefs, servers, cashiers, cleaners). Prepare shift rosters and manage attendance. Lead daily briefings and regular staff meetings. Provide training in food safety, upselling, customer service, and use of POS systems. Manage performance reviews, address poor performance, and apply disciplinary procedures where necessary. Foster a positive, motivated, and service-driven team culture.
Food Production & Menu Oversight
Create, cost, design, implement, and adjust menus to meet client specifications. Ensure recipes are costed, standardized, and consistently delivered to meet the budgeted margins. Monitor food quality, portion control, and presentation. Stay updated on food trends and nutrition for menu innovation.
Procurement & Stock Control
Order food, beverages, cleaning supplies, and consumables based on par levels. Source and negotiate with suppliers for best quality and pricing. Oversee deliveries, check quality/quantity, and manage returns or credits. Ensure FIFO (First In, First Out) stock rotation and correct storage procedures. Conduct weekly & monthly stock counts; investigate variances. Income statement compilation and reporting Maintain accurate records of requisitions, issues, GRVs, and transfers.
Financial & POS Management
Ensure POS system is operational at all times. Set up and update menu items, recipes, pricing, and product codes in POS. Monitor cash-ups and daily sales reconciliations; ensure banking procedures are followed. Track sales performance, wastage, and cost of sales. Support monitoring of online ordering or digital sales channels.
Health, Safety & Compliance
Ensure compliance with all health and safety, HACCP, and OHS regulations. Maintain hygiene schedules, cleaning checklists, and incident logs. Conduct and document safety inspections, fire drills, and equipment checks. Train staff on food safety, fire safety, and emergency procedures.
Customer Service & Experience
Maintain high levels of customer satisfaction and resolve complaints promptly. Build relationships with customers to encourage regular use of the canteen. Regularly collect feedback and implement service improvements. Promote a welcoming and efficient service culture.
Reporting & Administration
Prepare weekly/monthly reports on sales, stock, wastage, and staff performance. Provide feedback to operations management on canteen operations, challenges, and improvements. Ensure compliance with financial documentation, invoices, and procurement policies. Support sustainability initiatives (eco-friendly products, waste reduction, recycling).
Should you meet the requirements of this role, please would you submit your cv to [Email hidden - Login to reveal]
