IT Support Engineer (JB6138) Gauteng

Salary: R19 000.00 - R20 000.00 Per Month Job Type: Permanent Sectors: IT Technology Technical Reference: IT Support Engineer (JB6138) Job Type: Permanent Sectors: IT Technology Technical Reference: IT Support Engineer (JB6138) Sectors: IT Technology Technical Reference: IT Support Engineer (JB6138) Reference: IT Support Engineer (JB6138)

Employer: Kontak Recruitment

IT Support Engineer (JB6138) Location: Springs, Johannesburg Salary: R20,000 per month Benefits: None Employment Type: Permanent

If you are the kind of IT professional who gets a genuine kick out of solving problems, thrives in fast-moving environments, and wants to actually build skills rather than wait in a queue to escalate a ticket, this one is worth your attention. A growing Managed IT Services Provider based in Springs is looking for a Junior to Intermediate IT Support Engineer to join a tight-knit technical team that punches well above its weight.

This is not a siloed helpdesk seat where you read from a script and pass the hard stuff upward. The company operates across a wide range of client environments, with a strong Microsoft 365 and cloud focus, and the engineers here are expected to figure things out, own the problem, and deliver. The upside is real exposure, genuine variety, and a clear path toward senior-level engineering over the next 12 to 24 months for the right person.

What's in it for you Hands-on experience across a broad mix of client environments and technologies Direct mentorship from experienced senior engineers who actually know their craft A realistic growth path toward Senior Systems Engineer within one to two years Company vehicle provided for site visits and client work A role where your initiative and problem-solving ability will be noticed and rewarded Competitive entry-level salary with increases tied to demonstrated capability

Minimum Requirements One to two years of experience in an IT support, systems support, field service, or junior systems administration role Solid working knowledge of Microsoft 365 administration including Exchange Online, SharePoint, OneDrive and Teams Basic Windows Server support experience Understanding of Active Directory, DNS, DHCP and Group Policy fundamentals Good general networking knowledge covering TCP/IP, LAN, WAN, routing and switching basics Remote Desktop Services support experience Strong troubleshooting ability with a solutions-first mindset Good communication skills and a confident, professional approach with clients Ability to work independently, follow escalation processes and take ownership of tasks Valid driver's licence and reliable transport to get to the office Previous MSP experience is advantageous Exposure to Fortinet firewalls, Ubiquiti UniFi, Hyper-V or backup solutions is a bonus Microsoft, Fortinet or Ubiquiti certifications, or studies currently in progress, will strengthen your application Experience with RMM tools or ticketing platforms is beneficial

Provide remote and onsite technical support across Microsoft 365, Windows Server and client infrastructure environments Administer and troubleshoot Microsoft 365 services including Exchange Online, SharePoint, OneDrive and Teams Handle mailbox, user and licence management within Microsoft 365 Support and troubleshoot Windows Server environments at a foundational level Assist with Active Directory administration covering users, groups, permissions and basic Group Policy Support DNS, DHCP and general network troubleshooting Assist with Remote Desktop Services support and user access issues Troubleshoot LAN, WAN, fibre, LTE and general connectivity issues Assist with basic configuration and troubleshooting of networking equipment including Ubiquiti access points Escalate complex infrastructure, firewall, migration or project-related work to senior engineers Maintain accurate documentation, support notes and client updates across multiple environments Work across multiple client sites while following internal processes and standards

IT Support Engineer, IT Field Service Engineer, Microsoft 365, M365, Exchange Online, SharePoint, OneDrive, Teams, Windows Server, Active Directory, DNS, DHCP, Group Policy, Remote Desktop Services, LAN, WAN, TCP/IP, Ubiquiti, UniFi, Fortinet, Hyper-V, MSP, Managed Service Provider, IT Support, Systems Engineer, Springs, Johannesburg, Ekurhuleni

Please do not apply using scanned CVs; no supporting documentation is required at this point. This will be requested later.

Kontak Recruitment Disclaimer Equal opportunity: All backgrounds are welcome, with no bias. All are considered based on requirements. Job specifics: Requirements mirror advertisement, duties may adjust for client needs. Fair process: Fair assessment, only shortlisted candidates contacted due to volume. Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info. Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment with the client. Offer clarity: The Advert is not a binding offer. Written offers based on pre-employment conditions. No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY. Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.