BRIEF DESCRIPTION:-
The IT Support Intern will provide first-level technical support, maintain and configure computer systems, and offer training and assistance to staff and customers. The ideal candidate should hold a relevant diploma or degree, possess basic IT knowledge, and demonstrate strong communication and problem-solving skills.
Job Title: IT Support Intern (Fixed Term Contract - 12 Months) Company: Westin Hotels & Resorts
Description: Westin Cape Town Hotel is seeking a dedicated and enthusiastic Information Technology (IT) Intern to join our team. The IT Intern will collaborate with our in-house IT department, offering technical support, maintaining computer systems, and configuring both hardware and software. This position presents a remarkable chance for individuals eager to gain practical experience in IT support within the vibrant hospitality sector.
IT Support Intern Duties and Responsibilities
• Deliver first-level IT support to users. • Offer technical assistance to staff and customers regarding hardware and software issues. • Install, configure, and troubleshoot computer systems, hardware, and software. • Set up and maintain computers, peripherals, and other networked devices. • Adhere to established procedures and processes for computer maintenance. • Provide training and support to team members on the use of computer systems and software.
IT Support Intern Requirements and Qualifications
• Possess a National Diploma in IT or a Bachelor’s degree in Information Technology, Computer Science, or a related field. • Demonstrate basic knowledge of computer systems and software. • Show basic understanding of network and system security. • Have familiarity with hardware and software installation. • Exhibit fundamental problem-solving and troubleshooting abilities. • Exhibit strong communication and customer service skills. • Capable of working independently under supervision and collaboratively as part of a team. • Quick to learn and adaptable to evolving technology.
Benefits
• Gain practical experience in a professional IT environment. • Exposure to various technologies and troubleshooting methods. • Mentorship from experienced IT professionals.
APPLICATION INFORMATION
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Note: Only shortlisted candidates are contacted.
